Buy Prescription Glasses Online at Affordable Prices

Diana Blocherer Time: 2023-09-29 07:52

Q: I couldn’t be happier with my glasses. After a couple hiccups you jumped through ugh hoops to make everything right and you did not disappoint. I would recommend Wherelight to everyone. You will be thrilled!

A: Dear Diana Blocherer, thanks for your support.

Mina Time: 2023-09-22 20:31

Q: Hello! I did not receive a confirmation email for my order 22309222019291 can I get that sent again?

A: Dear Mina, we would like to tell you that we have sent it to you.

tambrandt Time: 2023-09-18 23:32

Q: Can I buy frames only without the glasses?

A: Dear Tambrandt, yes, you can choose frame only.

tarynlacour Time: 2023-09-15 10:31

Q: Do u offer bifocal lenses?

A: Dear customer, we would like to tell you that we have bifocal with line lenses.

CarmenGarcia Time: 2023-09-14 18:36

Q: I'm waiting and I haven't seen anything since August 30, what's happening with my order?

A: Dear Carmen Garcia, We asked our factory and they said that the frame#LH074 is too big. We can not make this frame with bifocal with line lenses. The size of the lenses can not cover the frame. Would you please choose other smaller frame ?

DeborahDzierlatka Time: 2023-09-14 11:49

Q: I would like a shipping update on 2 orders

A: Dear Deborah, You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724580118004054 and https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724520117913261

KimEstes Time: 2023-09-14 10:18

Q: Do you sell bifocals without the lines?

A: Dear Kim Estes, we would like to tell you that we sell progressive lenses. Its line is invisible.

Lorraine Time: 2023-09-13 18:21

Q: Hello! Do you sell no- line bifocals? (So the line is invisible? Thank you

A: Dear Lorraine, we would like to tell you that we sell progressive lenses. Its line is invisible.

Star B Time: 2023-09-13 13:13

Q: Hi, I wanted to know if the Carolyn glasses contain nickel. There is a similar pair elsewhere that does, because do have nickel allergy, but the Carolyn glasses are beautiful. Thank you!

A: Dear Star B, it contains nickel, we suggest you not to choose this frame.you can choose the frame in this link: https://www.wherelight.com/PrescriptionGlasses.php?material=3&d=titanium

Cindy Time: 2023-09-13 11:10

Q: Hello! i made an order last Thursday and I never receive the confirmation email. I check in the website and nothing is show. I have the account number.

A: Dear Cindia Alverio, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490337475903947402

Alexis Coulter Time: 2023-09-13 09:53

Q: Hi, my package was shipped out August 30 which it had an insignificant address. I contact you guys and I was told you guys will change the address and send it back out but it shows that it’s been sitting at the post office for days. What is going on?

A: Dear Alexis Coulter, we would like to tell you that we have redeliver it to you . You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400136105440340713618

Katie Rubio Time: 2023-09-13 09:16

Q: hello i am a first time buyer on this website and would like to know when my glasses will be coming in? i ordered two pairs and a case on august 26th and still have not received anything, please let me know thank you

A: Dear Katie Rubio, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9400136105440353729477

RobertoReyes Time: 2023-09-12 11:05

Q: Dear Roberto, We need to confirm the prescription of glasses#2218A with you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? Because the clips are colored, we recommend that you do not choose lenses tint. Do you need us to remove the tint for you ? Yes you can remove the tint.

A: Dear Roberto Reyes, ok, we will remove the tint. But are you sure that the sph values and cyl values of glasses#2218A are all positive ?

Alice Zhang Time: 2023-09-12 06:03

Q: I received an email from your email but i think it is phising, stating that dhl has blacklisted me (using my full name) and that i need to provide identification number, is this real?

A: Dear Alice Zhang, yes, it is real.

Linelijen Time: 2023-09-07 22:28

Q: I want to make sure the order that I requested to be canceled is being canceled. This is the order number: 82309061346544

A: Dear Linelijen, we would like to tell you that we have cancelled this order and have refunded you the money.

FrancineWendorff Time: 2023-09-04 13:59

Q: I think I ordered a tint for the Hilary glasses. I did not get an opportunity to select the color. order number 22309041353346. Please help.

A: Dear Francine Wendorff, what color do you need? I can help you modify the order information.

VikeeRoe Time: 2023-09-04 11:12

Q: I can't seem to track my two orders. could you send me an update? I spent a total of $40.00 to rush orders.

A: Dear VikeeRoe, can you send me your order email? I can\'t find your order history.

ImarahAbdur-Rasheed Time: 2023-09-04 08:28

Q: sent to the wrong address

A: Dear Imarah Abdur Rasheed, is this order 82308172058019 sent to the wrong address?

Subreana Fraley Time: 2023-09-04 01:52

Q: Can I order just the frames?

A: Dear Subreana Fraley, yes, of course. You can choose [non-prescription] from the frame selection page.

Elizabeth Time: 2023-09-03 22:39

Q: I keep using the tracking number you guys gave me and FedEx said they can't find a package with that number.

A: Dear Elizabeth McGraw, the logistics shows that your parcel is waiting for collection, please be patient for a moment, you can check the logistics information in a few days.

SunnyWare Time: 2023-09-03 17:52

Q: I need to cancel my order. I didn’t mean to place it at this time.

A: Dear SunnyWare, your order number is:82309031742205, do you want to cancel this order?

Brenda Colon Pacheco Time: 2023-09-03 10:39

Q: Status of my refund

A: Dear Brenda Colon Pacheco, i\'m sorry that I didn\'t find your order. May I know your order email address?

Monica Ramos Time: 2023-09-02 23:46

Q: Mi receta dice Monica Ramos MRN: 000023622232 ectacle Prescription Visit Date: 9/1/2023 Right Left Sphere +1.75 +1.75 Type: PAL Cylinder Sphere Sphere Add +2.00 +2.00 Expiration Date: 9/1/2025 Comments: Recommendations: High index or Trivex, Anti-reflective coating, Scratch resistant coating coating for screen use, Transitions or Polarized sunglasses X Elizabeth Chung, O.D. CA Lic# 13567 TLG Mission Viejo Medical Offices 23751 Maquina Mission Viejo, CA 92691 (949) 455-4225 (888) 988-2800 Not valid for contact lenses Dispenser: Do Not Fill Unless Prepared to Remake for Patient Comfort. Prescription re-checks must be done within 90 days of dispensing of the eyeglasses. Can you make that kind of glasses?

A: Dear Monica Ramos, sorry, unfortunately we can\'t make these glasses, we suggest you go to a physical store to buy them.

LatrinaEdwards Time: 2023-09-02 07:23

Q: My package is lost

A: Dear LatrinaEdwards, according to the logistics track, your item was delivered in or at the mailbox at 12:32 pm on August 30, 2023 in NEW YORK, NY 10035. You can check your recently received packages to see if you missed anything.

Doreen Time: 2023-09-01 13:04

Q: Why does it say unpaid fir my glasses I ordered o. 8/22/23.

A: Dear Doreen, your order 82308221604258 shows the status of paid and shipped, this is your parcel number: 92001903407724560115456582 You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=92001903407724560115456582

Vicki Albright Time: 2023-09-01 12:19

Q: Glasses are tinted to dark. Can this be fixed?

A: Dear Vicki Albright, can you take a picture of the lenses and send it to us?

frances Time: 2023-09-01 10:20

Q: I am interested in ordering several pairs of glasses. I am confused about entering my prescription info. I have a written prescription from my doctor. If someone can help me enter the info I would appreciate it. I can send a picture of my prescription if that is possible or someone can call me and walk me through ordering. Thanks, Frances Bates 770-906-1140

A: Dear Frances, you can take a picture of your prescription and send it to us, we can help you fill it out.

SharifaAustin Time: 2023-09-01 06:35

Q: Within my recent order I was supposed to have transitional lenses for one of my pairs (transition to pink)however they do not transition

A: Dear SharifaAustin, can you take a photo or video and send it to us to look at the lenses?

MalariceHill Time: 2023-09-01 06:03

Q: How do I get a replacement handle for my glasses. My right side has broken

A: Dear MalariceHill, can you take a picture of the glasses and send it to me?

RobertoReyes Time: 2023-08-30 08:28

Q: Hello Where can i track my order? I don't have received any email from you.

A: Dear Roberto, We need to confirm the prescription of glasses#2218A with you. Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? Because the clips are colored, we recommend that you do not choose lenses tint. Do you need us to remove the tint for you ?

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