Buy Prescription Glasses Online at Affordable Prices

Amber Jacquin Time: 2026-03-09 11:45

Q: I paid for fast shipping and ai need my glasses

A: Dear Amber Jacquin, We would like to tell you that your item departed USPS facility in COPPELL TX DISTRIBUTION CENTER on March 10, 2026 at 12:36 am. The item is currently in transit to the destination. You will receive it soon.

Jennifer Gross Time: 2026-03-09 10:24

Q: I recently purchased 2 pairs of glasses and I am having trouble with both pairs. They make my eyes hurt and pull my vision to a weird place. I wore each pair for several days hoping it was just that I needed to adjust to them but I can't handle it. What can be done about that?

A: Dear Jennifer Gross, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Isabella Hall Time: 2026-03-09 10:09

Q: My order 80226212220311 was said to be shipped last week but all the tracking number says is preshipment. When will it be shipping? I ordered weeks ago. Thanks

A: Dear Isabella Hall, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Nicole Jakubek Time: 2026-03-09 10:01

Q: Wielange dauert die Zusendung

A: Dear Nicole Jakubek, We would like to tell you that you can check the shipping status at https://www.sf-express.com/gb/en/dynamic_function/waybill/#search/bill-number/SF6047327624889

Nicole Jakubek Time: 2026-03-09 09:57

Q: Wann kommen meine Bestellungen an, zahlungs Frist bei klarna ist bald

A: Dear Nicole Jakubek, We would like to tell you that you can check the shipping status at https://www.sf-express.com/gb/en/dynamic_function/waybill/#search/bill-number/SF6047327624889

Erik Rocha Time: 2026-03-09 08:51

Q: I would like to update my Email due to myself inputting it incorrectly in the beginning when creating my account. I was unable to update that information, and i would like assistance.

A: Dear Erik Rocha, We would like to tell you that we have corrected it for you.

Kelly Presbrey Time: 2026-03-09 08:06

Q: It has almost been a month since my order. Please advise when they will be shipped.

A: Dear Kelly Presbrey, We would like to tell you that we will ship your order out this week.

Joanna Dionne Time: 2026-03-09 08:03

Q: I was looking at these questions, and saw that you were including the full addresses of people you were responding to. That is a dangerous security habit.. You really need to check that before posting. Also, I have ordered 2 pair of glasses - I was trying to find out how long it will take to get them and can't find it. I hope I get them by 3/16 because I am going on a cruise and I would like to have them. Thank you.

A: Dear Joanna Dionne, Thanks for your suggestion. And we will ship your order out today.

bethannemartin Time: 2026-03-09 07:55

Q: What is the time frame for express shipping? I paid extra to get my glasses quickly and we are going on 5 days that it says UPS is still waiting on you guys to give them my glasses. I should have had the glasses by now with how much I paid. Order # 80226240804460.

A: Dear Beth Martin, We would like to tell you that your package is in transit to the US. During this time, the tracking information of UPS will not be updated. After it arrives in the US, the tracking information will be updated by UPS soon.

Ashley R Time: 2026-03-09 05:41

Q: I am unable to reply to the response back to me but I need to return my first order that was sent to me in February. The glasses are too bulky and slip down my nose

A: Dear Ashley R, We are sorry to hear that,but would you please tell us which pair you want to return ?

cassiefloresss13 Time: 2026-03-09 04:38

Q: i need to cancel my order because i wasn't trying to purchase them i was seeing if the codes were actually working

A: Dear Cassandra Flores, Ok, we will cancel your order and will refund you money $39.6 .

Dana Schaeffer Time: 2026-03-09 03:57

Q: Trying to figure out where my order USPS says it doesn’t exist with the tracking number you have listed. 80226200707342 is the order number.

A: Dear Dana Schaeffer, We would like to tell you that your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility. You will receive it soon.

thomas colbeth Time: 2026-03-09 02:09

Q: i cant find no line bifocals on your site

A: Dear Thomas Colbeth, We would like to tell you that you can choose progressive lenses.

myshelasia Time: 2026-03-09 00:58

Q: it is taking so long...................................... please send my glasses

A: Dear Michelle Young, We are sorry to tell you that your package is returned to us. Please don\'t worry. We will try our best to make sure that you can receive your package. Would you please double check your address and tell us if it is correct? If it is incorrect, please tell us the correct one. When we receive your order, we will redeliver it to you. Your patience and understanding will be greatly appreciated. We sent email to you, but you don\'t reply us, if you can receive this email, please reply us asap.

myshelasia Time: 2026-03-09 00:56

Q: can you send my glasses?????

A: Dear Michelle Young, We are sorry to tell you that your package is returned to us. Please don\'t worry. We will try our best to make sure that you can receive your package. Would you please double check your address and tell us if it is correct? If it is incorrect, please tell us the correct one. When we receive your order, we will redeliver it to you. Your patience and understanding will be greatly appreciated. We sent email to you, but you don\'t reply us, if you can receive this email, please reply us asap.

glomakeup88 Time: 2026-03-08 23:27

Q: When will my glasses been shipped? Payment was processed on March 1st ad i paid $10 for 7 days delivery

A: Dear Gloryvee Santiago, We notice that your correct PD value is 59 and the frame #Nina 14165 black color can\'t make your PD value 59 The smallest PD value that #Nina 14165 black color can make is 59. The PD is very important to your vision. We need to make the lenses according to your PD. Could you please choose a new frame in our website to match your correct PD value is 59? And let us know the name and color of new frame. Then we can change for you in the order. We are sorry to tell you that we sent many emails to you, but you don\'t reply us, if you can receive this email, please reply us asap.

Mireya Uribe Time: 2026-03-08 22:17

Q: Hey! I submitted an order Friday, Feb. 6, it has standard shipping. My address needs to be changed on order 80326060651264, to 9106 Boulder Ln SE Apt C. Olympia, WA, 98501. I tried reaching out on Friday to correct this issues via email, but I have yet to receive correspondence. Please confirm this has has been read. With gratitude, Mireya Uribe

A: Dear Mireya Uribe, We would like to tell you that we have corrected it for you

Segal Time: 2026-03-08 21:11

Q: Hello, I'm trying to purchase prescription sunglasses and I can't seem to be able to add a tinted prescription lens. I can either get a clear prescription lens or a tinted non-prescription lens. Can you please advise? Thank you.

A: Dear Segal, We are sorry to hear that, would you please tell us which frame you want to order ?

Ashley R Time: 2026-03-08 14:03

Q: I am trying to return an order I’m not happy with but it won’t come up as an option.

A: Dear Ashley R, We are sorry to hear that,but would you please tell us which pair you want to return ?

cassiefloresss13 Time: 2026-03-08 11:54

Q: i need to cancel my order

A: Dear Cassie Flo, We are sorry to hear that,would you please tell us the reason why you want to cancel order ?

cassiefloresss13 Time: 2026-03-08 11:51

Q: how can i can cancel my order?? it didn't even go through but yall still tried to take my money and it made me negative

A: Dear Cassie Flo, We are sorry to hear that,would you please tell us the reason why you want to cancel order ?

Sonabsh2006 Time: 2026-03-08 10:40

Q: I payed for a 20$ fast ship that takes 5-9 days to arrive, currently its been 14 days and I still haven't received my package. Can i get a refund?

A: Dear customer, We would like to tell you that we have shipped your order out. You can check the shipping status at https://www.ups.com/track?loc=en_US&tracknum=1Z00F5V50473267535&requester=WT/trackdetails

Anna Walker Time: 2026-03-08 09:32

Q: I have yet to get order Order: 80126280841010 that was placed the first week of Feb and paid extra to have it rushed. Help… my son has a lazy eye and needs his glasses.

A: Dear Anna Walker, We are sorry to tell you that we only glasses#Liana A6235 clear which is darker green than the original pair. Do you accept it ? We sent many emails to you, but you don\'t reply us, if you can receive this email, please reply us asap.

haleyballinger86 Time: 2026-03-08 09:29

Q: I ordered my glasses about a week ago! My order is still setting there. It’s still processing. I want my money back my glasses. I ordering have something nice and I can see. It doesn’t even say shipping.

A: Dear Haley Ballinger, We would like to tell you that we will ship your order out this week, please don\'t worry, we will rush order for you.

thomas colbeth Time: 2026-03-08 06:39

Q: trying to get no line bifocals

A: Dear Thomas Colbeth, Thank you for reaching out to us. I\'m here to help with any questions or assistance you need. Could you please let me know what specific question or concern you have, so I can address it as quickly and effectively as possible? Looking forward to hearing from you.

Stevenson Lindsay Time: 2026-03-07 20:27

Q: Hello, It says that my package was delivered when I checked on here under my account information but I still have Not received my package. I checked with surrounding neighbors just incase and no one claims to have received my package. I am not sure what can be done and I do not really want the glasses replaced to be completely honest because the entire process took way longer than I expected it to and I waited for awhile just to not receive my order anyways. I am not sure if I can just request a refund for my order? Well I look forward to hearing back from someone soon about my missing order and I hope you have a great weekend!!!! Thank you!!!!

A: Dear Stevenson Lindsay, We are sorry to hear that,would you please double checked address you filled below ? Is it correct ?6905 Fait Ave ,Baltimore,MD,21224-3038,US

donnamorrow05 Time: 2026-03-07 13:53

Q: I ordered glasses from youll and one pair I can’t see anything, I even tried to read large print and couldn’t see the large print. I look back and the prescription is correct but something it’s right with them

A: Dear Donna Morrow, We are sorry to hear that,would you please tell us which pair has problems ?

Helen Weiss Time: 2026-03-07 12:53

Q: I would like to buy 3 pairs of prescription glasses but there is nowhere to store them while I wait for an eye test. The shopping basket doesn't work and I can't save them either. Please advise, as I would like to save my order as I shop.

A: Dear Helen Weiss, Sorry, do you log in your account ?

Tammie Cross Time: 2026-03-07 11:58

Q: 20226241615110 where is my order?

A: Dear Tammie Cross, We would like to tell you that we will ship your order out this week.

Hodge Amy Time: 2026-03-07 09:03

Q: Glasses were shipped to wrong address, need a refund or reorder

A: Dear Amy Flomberg, Would you please double check the address you filled in the picture below ? Is it correct ? 8000 W Stanford Ave , 3A-207,Denver,CO,80123, US

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