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Free shipping on $69.00+
  • · Order grand total over US$69.
  • · Automatically apply without coupon code.
  • · Only for US/CA/UK area temporarily.
  • · Exceeding 5 pairs will be charged shipping fee.
Buy 1, get other frames 50% off
  • · Select at least 2 frames,and 50% off will be automatically applied to the lower-priced frames.
  • · Maximum 6 frames per order.
  • · Sale items are also eligible for this offer.

Consulting Servive Center

heidi overy    Time: 2025-11-29 16:01
Q: yes my address is as follows: 1305 13th Ln,Palm Beach Gardens,FL,33418,US please send me my glasses. i cannot see
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
ladyann569     Time: 2025-11-29 14:50
Q: Thank you for replacing my glasses. The gram I would like is call butter. In the pink
A: Dear customer, Thanks for your understanding. We would like to tell you that we have changed frame. We will remake eyeglasses#butter in pink for you.
Heather Rich     Time: 2025-11-29 14:37
Q: Why has my order been in the “checking “ stage for 12 days?
A: Dear Heather Rich, We are sorry for the delay, we\'ve checked your order, we are sorry to tell you that the anti-Fog coating doesn\'t meet our expection, so we are remaking it now. To express our apology, we will send you a small gift.
richheather594 Heather    Time: 2025-11-29 14:35
Q: Why has my order been in the “checking” for 8 days?
A: Dear Heather Rich, We are sorry for the delay, we\'ve checked your order, we are sorry to tell you that the anti-Fog coating doesn\'t meet our expection, so we are remaking it now. To express our apology, we will send you a small gift.
a.hoffman     Time: 2025-11-29 14:07
Q: Thanks a lot! The glasses arrived and they are lovely-ultra chic! French style and perfect fit.
A: Dear Annette Hoffman, So glad to hear that,if you have any questions about us, please contact us when you are free.
Sabina howard    Time: 2025-11-29 13:50
Q: I bought two pairs of glasses the ones I don’t like how I see and make my eyes feel
A: Dear Sabina Howard, We are sorry for this, but we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $50 coupon which is more than the half cost of this order. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: this coupon and other promo code can not be used in one order at the same time.
Mikayla Torrez    Time: 2025-11-29 13:49
Q: 81125291344081 my order number. I need the address changed to 2403 glynn oaks CT sw, Marrietta,Georgia, 30008. Please and thank you
A: Dear Mikayla Torrez, We would like to tell you that we have corrected it for you
Mikayla Torrez    Time: 2025-11-29 13:46
Q: I need help .my latest order is being shipped to 436 60th street Brooklyn and I need it to be shipped too 2403 glynn oaks CT sw Marrietta Georgia 30008
A: Dear Mikayla Torrez, We would like to tell you that we have corrected it for you
Mikayla Torrez    Time: 2025-11-29 13:44
Q: I need to change the address on my order please
A: Dear Mikayla Torrez, We would like to tell you that we have corrected it for you
tatita200     Time: 2025-11-29 13:06
Q: Quiero hacer una orden de 4 espejuelos que están en el carrito pero el sistema no me da la opción de checkout. No puedo hacer la orden.
A: Dear customer, Would you please take a screenshot to show us problem in details ?
threestrikes2go     Time: 2025-11-29 11:08
Q: Its a nudes photo on your review page and it's stating from my account...how is that possible...please look into this it's embarrassing ???? ????
A: Dear customer, We are sorry to tell you that we don\'t find any photo via email account: threestrikes2go@yahoo.com Do you have other email account ?
threestrikes2go     Time: 2025-11-29 11:06
Q: Do you allow anyone to log in anyone's account
A: Dear customer, We are sorry to tell you that we don\'t find any photo via email account: threestrikes2go@yahoo.com Do you have other email account ?
peanuttt64 Weslie    Time: 2025-11-29 10:53
Q: I don't know if you actually got the first message from me.I don't know if it went through but I got a pair of glasses that I'm not completely happy with.They are a little larger on my face than what they looked like.And I have another pair coming.So what do I do
A: Dear Weslie Schmitz , We are sorry to hear that,about order#81125180952356 and order#81125201349404,we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $16 coupon in total which is more than the half cost of these eyeglasses. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: this coupon and other promo code can not be used in one order at the same time.
peanuttt64 Weslie    Time: 2025-11-29 10:52
Q: What do I do if I don't like them?I love them.They're very cute but they're bigger on my face than they look in the picture.And I have another pair that I ordered that are on the way to
A: Dear Weslie Schmitz , We are sorry to hear that,about order#81125180952356 and order#81125201349404,we are sorry to tell you that the glasses are customized products, so once the glasses are made, they can no longer be changed and be sold to others. Concerning your case, we can offer you a $16 coupon in total which is more than the half cost of these eyeglasses. You can use the coupon to place a new order and don’t need to return these eyeglasses. Would you please tell us whether you can accept it ? Note: this coupon and other promo code can not be used in one order at the same time.
Danielle Benton    Time: 2025-11-29 10:35
Q: Hi, I just ordered the Nadia glasses and they've been delivered by they are immediately giving me a headache due to the tightness of their size I think so I'd like to return these if possible.
A: Dear Danielle Benton,Please don\'t worry. We can remake the glasses for you. But we need to find the reason at first. Would you please wear the good eyeglasses and take a photo of it ? And would you please wear the uncomfortable eyeglasses and take photos of them ?
heidi overy    Time: 2025-11-29 09:24
Q: yes 1305 13th Ln is my address. please send my glasses
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
heidi overy    Time: 2025-11-29 08:09
Q: yes that’s correct
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
heidi overy    Time: 2025-11-29 07:41
Q: yes it’s the correct address!!! give me my glasses!!!!
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
heidi overy    Time: 2025-11-29 06:10
Q: i paid for extra fast shipping. it’s been over 9 days. i want a refund. give me my glasses please i can’t see and im in so much pain
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
heidi overy    Time: 2025-11-29 06:08
Q: yes that’s correct
A: Dear Heidi Overy, About order#81125221057379, we would like to tell you that you will receive it this week. About broken glasses, would you please take a photo of the glasses to show us the problem first?
Sadie Sauls    Time: 2025-11-29 04:27
Q: My glasses have already broken, I think its amanufacterer problem.. My Purple glittery glasses have fallen off the hinge, the metal bit isnt attached to the plaswtic
A: Dear Sadie Sauls, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?
Lizzy RODRIGUEZ    Time: 2025-11-28 17:12
Q: I am not happy with the fit of my most recent purchase, I the description and "try on" they appear much larger, they are so small in person I would not have chosen these
A: Dear Lizzy RODRIGUEZ, We are sorry to hear that, but would you please tell us which pair is small ?
Lizzy RODRIGUEZ    Time: 2025-11-28 17:08
Q: One of the glasses in my most recent order is not as described in the description for it and I am unhappy with my purchase
A: Dear Lizzy RODRIGUEZ, We are sorry to hear that, but would you please tell us which pair is small ?
Jocelyn Gallant    Time: 2025-11-28 16:44
Q: Hi there I accidentally sent my order to the wrong address, how do I update this?
A: Dear Jocelyn Gallant, Please don\'t worry, would you please tell us your correct address so that we can correct it for you ?
Anorris2806     Time: 2025-11-28 13:33
Q: 81025301140290 This order was placed October 30 and I have made 2 enquiries about when it will be delivered. The first date I received for delivery was November 21, when it was not delivered then I was given an updated delivery date of November 27 which was yesterday and it has still not been delivered. Could you please tell me when I can expect it? I have sent an enquiry to DHL as well
A: Dear Ann Norris, Please don\'t worry, if the tracking information is not updated next week, you can contact with us, we will remake order for you.
Greg Riggins    Time: 2025-11-28 12:28
Q: Hello. Please help! I have made a very serious user error and desperately need to cancel the following orders before they are processed! The sight didn't show the orders going thru. On my last attempt it said completed. Now my account shows FIVE PAIRS ordered. I only need one pair. Please help me cancel the following duplicate orders! Please! Order numbers 81125251552032 Order # 81125251641378 order # 81125251703541 order # order#8112526142380. I do not need these four additional glasses! I only need the final & fifth order!#21125261514109. I am desperate to reach someone to help me resolve this! Thank you I'm advance.
A: Dear Ronda Hampton, We are sorry to tell you that these glasses are being processed, concerning your case, we need to deduct 10% of order amount $17.54 in total . So we will cancel these three orders and refund you the money $157.86 in total. Would you please tell us whether you can accept it ?
Dahana    Time: 2025-11-28 12:28
Q: Hey does just the frame mean its comes with the regular fashion lenses or no lenses at all
A: Dear Dahana, It means frame without lenses.
Annette Hoffman    Time: 2025-11-28 11:41
Q: Hello. My name is Annette and I ordered a pair of glasses on November 12,2025. The order number is 21125121418342 They have sill not arrived. I also did not get a reciept for the paymen I made. COuld you please tell me if these glasses were relly ordered and where the payment went?THank you.
A: Dear Annette Hoffman, We would like to tell you that your item arrived at CINCINNATI OH DISTRIBUTION CENTER destination facility on November 28, 2025 at 9:11 pm. The item is currently in transit to the destination. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541013943573
Greg Riggins    Time: 2025-11-28 11:37
Q: I have been attempting to purchase ONE pair of Rx glasses on my phone. Each time I attempted to pay the sight just continued to say "loading". Naturally I continued to try & purchase. Now each individual attempt is charged to my account. I only need one pair. How can I cancel the additional orders??! I now have 4 pairs of glasses processing!!! HELP!
A: Dear Ronda Hampton, We are sorry to tell you that these glasses are being processed, concerning your case, we need to deduct 10% of order amount $17.54 in total . So we will cancel these three orders and refund you the money $157.86 in total. Would you please tell us whether you can accept it ?
Annette Hoffman     Time: 2025-11-28 11:35
Q: I purchased glasses on November 12, 2025 order # 21125121418342. I still have not received this order and I am a bit concerned because I did not get the email confirmation of this purchase.Could you please tell me if this order has gone through? We paid $119.95 by credit card.
A: Dear Annette Hoffman, We would like to tell you that your item arrived at CINCINNATI OH DISTRIBUTION CENTER destination facility on November 28, 2025 at 9:11 pm. The item is currently in transit to the destination. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190279541013943573
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