Consulting Servive Center

A: Dear Mrs Fiona Funkin, we are sorry to tell you that if you can not fill your PD, we suggest you to choose other smaller frame.

A: Dear Fiona hunkin, we would like to tell you that we have removed it for you.

A: Dear Shayla Phillips, If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler.Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Pupillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

A: Dear customer, we would like to tell you that you can choose single vision lenses and fill 0 in sph. Then you can choose photochromic brown or photochromic grey in lens tint if you want to choose transition.

A: Dear TINA MEREDITH, we are sorry to hear that, please don\'t worry. We will try our best to help you. Would you please take a photo of the glasses to show us the problem first?

A: Dear Stephanie Alanis, we would like to tell you that we will make single vision and blue light protection glasses for you.

A: Dear Audra Jones, we would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

A: Dear Latisha Haynes, what can we do for you ?

A: Dear Dahlia Gomez, we are sorry to tell you that if you can not choose your PD, please choose other smaller frame. So sorry for this.

A: Dear Jennifer Hicks, we would like to tell you that you can choose bluelight protecttion lenses and fill 0 in sph.

A: Dear Joanna Withers, We would like to tell you that if you don\'t want the polarized lenses, you can choose lens tint.

A: Dear Casey Miller, we are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

A: Dear Christopher Melugin, We would like to tell you that you can send the picture to us. We will upload it for you.

A: Dear TINA MEREDITH, we would like to tell you that we have shipped your order, but the tracking has not been updated. Tracking is not updated because your package is still in transit. And the tracking will be updated by local USPS office when your package arrives at next facility.

A: Dear Jill Williams,we are sorry to tell you that the PD can not distinguish the size of the frame.

A: Dear Steve Powell, we are sorry to tell you that if you choose the discounted frame, you can not use the 50% off discount.

A: Dear Sophia Bryson, we are sorry to hear that, please don\'t worry。 We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

A: Dear Kazaan Harwell, We need to confirm the prescription with you. Would you please take a photo of your original prescription and attach it in the email so that we can check it for you ?

A: Dear Mags, We are sorry for the inconvenience brought to you. We have received your money and your order is being processed now.

A: Dear Kim Albertson, we would like to tell you that you can measure the size of your previous eyeglasses and compare the size of your previous eyeglasses with the size of the frame on our website. The size of each frame is marked on our webiste.

A: Dear Giovanna Saldana, We would like to tell you that it consists of the functions of Anti-Scratch, Glare,waterproof and oilophobic.

A: Dear Michelle Smith, would you please take a photo of your origianl prescription and attach it in the email ?

A: Dear Kara Salsman, we are so sorry for the delay. We have checked your order and we would like to tell you that we will ship your order out today. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

A: Dear TINA MEREDITH, we are sorry to tell you that this frame will not come back in stock.

A: Dear Stephanie Alanis, would you please tell us which type of lenses you want to order, single vision lenses or progressive lenses?

A: Dear Stephanie Alanis, would you please tell us which type of lenses you want to order, single vision lenses or progressive lenses?

A: Dear Elizabeth Flees, we are sorry to tell you that the discount of $1.11 blue light glasses was ended.

A: Dear Coombs, we have checked your order and we are sorry to tell you that you have used the $20 coupon, so you can not use the free shipping discount in this order. The two discounts can not be used in one order.

A: Dear Coombs, we have checked your order and we are sorry to tell you that you have used the $20 coupon, so you can not use the free shipping discount in this order. The two discounts can not be used in one order.

A: Dear Gretchen Thomas, we are sorry to tell you that this discount was ended.