Buy Prescription Glasses Online at Affordable Prices

griceldatrevino Time: 2026-04-16 17:19

Q: I placed an order and was deducted from my bank account and it says in the app I didnt place an order

A: Dear customer, Would you please take a screenshot of payment and send it to us ?

Brittney Time: 2026-04-16 14:31

Q: I have been trying to order glasses for a week and the website won’t let me

A: Dear Brittney, Would you please tell us which frame you want to order ? Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Laura Buffington Time: 2026-04-16 14:14

Q: Hi there. I received my recent order but one pair of glasses is no good. I can’t see out if them. Can I exchange them? Thanks.

A: Dear Laura Buffington, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Brenda De Leon Time: 2026-04-16 06:48

Q: I placed an order for glasses a while back but it has not been shipped every time I check on the status it does not give me any information of where its at just that its at the warehouse and its been there for quite some time.

A: Dear Brenda De Leon, We would like to tell you that your item arrived at GREENSBORO NC DISTRIBUTION CENTER origin facility on April 16, 2026 at 10:23 am. The item is currently in transit to the destination. You will receive it soon.

Joy Turner Time: 2026-04-16 05:50

Q: Hello to whom it may concern I Joy Turner still have not received my order it’s still saying processing as I click on tracking it won’t allow me to track package so I can’t track package don’t it’s been over weeks

A: Dear Joy Turner, We would like to tell you that your package is loaded on Vehicle, Newark, CA You will receive it soon.

clarke.lakisha Time: 2026-04-16 05:39

Q: Can I get an itemized receipt for this order number please. 80426011850547

A: Dear Clarke, we would like to tell you that we have emailed your the receipt.

Roe Johnson Time: 2026-04-16 04:15

Q: Why is my order from April 1 still in Chins. This is terrible service. Over a week to process and now nearly 2 weeks and still in China. Sat at facility from Sunday early hours to Thursday early hours. This is not acceptable. You charge delivery and take weeks. Not acceptable.

A: Dear Roe Johnson, Thank you for reaching out. We have confirmed with our logistics team that your parcel has been processed and is currently awaiting flight booking. We appreciate your patience and will keep you informed of any further updates.

melinabrady1031 Time: 2026-04-15 23:04

Q: Hello. My order has been processing for two weeks, it hasn’t ever taken this long before. I was wondering if everything is ok.

A: Dear Melina Brady, We would like to tell you that we will ship your order out this week.

jimenezlynda Time: 2026-04-15 19:11

Q: The yellow glasses already broke from the side and I’ve only worn them a couple of times because I alternate with other glasses

A: Dear customer, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Thompson Marco Time: 2026-04-15 14:47

Q: My glasses never arrived to my address

A: Dear Thompson Marco, We would like to tell you that we have shipped your order out. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9214490323596381491373

Isabella Rose Hruska Time: 2026-04-15 13:55

Q: I need to change shipping address.

A: Dear Isabella Rose Hruska, Would you please tell us correct address so that we can correct it for you ?

spannalf Alfredel Time: 2026-04-15 11:47

Q: My frames broke. Do you have a warranty on frames purchased less than a year? Order# 80725280320291

A: Dear Spannalf Alfredel, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Isabella Rose Hruska Time: 2026-04-15 10:34

Q: Change address on order please

A: Dear Isabella Rose Hruska, Would you please tell us correct address so that we can correct it for you ?

Chloe G Time: 2026-04-15 09:55

Q: Yes please remake the glasses and send them to me :)! Original comment: "Q: I emailed you guys about a week ago and stopped getting responses regarding my broken glasses. Would you guys be able to replace it or should I get new ones? They suddenly snapped. A: Dear Chloe Gordon, We would like to tell you that you don\'t need to pay money. Do you want us to remake glasses ?"

A: Dear Chloe Gordon, Thanks for your understanding. We will remake eyeglasses#Bunny X2024 brown for you.

Shawntina Pruitte Time: 2026-04-15 03:50

Q: Order 80426110709112 My order don’t show on my account can I receive an update thank you

A: Dear Shawntina Pruitte, We are sorry to tell you that the frame#Jule is out of stock temporarily, so your order is delayed,we will rush order for you when it comes back.

cat tate Time: 2026-04-15 03:25

Q: Hi - hope all is well with you today. I am having difficulty understanding which numbers you need for my prescription. I have the following SPH CYL AXIS Near-ADD Inter-ADD BVD R -2.25 +2.50 +1.50 L - 2.25 -0.25 85.0 +2.50 +1.50 I am looking for varifocal with no line and also PC glasses, not sure if these would be single or Bifocals. Also my husbands prescription is SPH CYL AXIS Near-ADD Inter-ADD BVD R -0.50 -1.25 165.0 +2.50 +1.75 L -0.75 -0.50 50.0 +2.50 +1.75 Not sure if this is Bi or single. Appreciate your help with this Best Cat

A: Dear customer, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Jamie Haberern Time: 2026-04-14 20:50

Q: Hi. Looking for the status of my order. I did not get a receipt, therefore I do have an order number. When can I expect my order?

A: Dear Jamie Haberern, We would like to tell you that we will ship your order out this week.

Lori A Stepancich Time: 2026-04-14 18:44

Q: Can you order these frames to use as reading glasses? No prescription.

A: Dear Lori A Stepancich, Would you please tell us which frame you want to order ?

Kei Gentry Time: 2026-04-14 15:12

Q: Hi I placed and order April 5th and have no gotten an estimated delivery date yet.

A: Dear Kei Gentry, We are so sorry for the delay. We are sorry to tell you that the frame#Bar is out of stock temporarily, so your order is delayed, we will rush order for you and will ship your order out soon.

Lauren Grande Eighmy Time: 2026-04-14 14:48

Q: My most recent order has arrived but the lenses on the tortoise shell glasses are not centered, the prescription is correct but I have to deeply angle the glasses to be able to see. My order number is 80326301649566 and the glasses im referring to are the Carolyn in tortoise shell. I would just like a remake of the glasses if possible. Thank you, Lauren

A: Dear Lauren Grande Eighmy, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Brooke Parker Time: 2026-04-14 14:17

Q: Hi I wanted to know if I have warranty for my clear glasses I need a new pair the broke and I wanted to know if I could use my warranty

A: Dear Brooke Parker, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

nasimmer Time: 2026-04-14 11:34

Q: Is there a way to track my order?

A: Dear customer, We would like to tell you that your item arrived at GREENSBORO NC DISTRIBUTION CENTER origin facility on April 14, 2026 at 8:51 am. The item is currently in transit to the destination. You will receive it soon. You can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190385106203352384

Kathleen Natomagan Time: 2026-04-14 10:50

Q: Hi I would like to return my glasses they're wrong size. Too small for me.

A: Dear Kathleen Natomagan, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

chloeg1225 Time: 2026-04-14 10:11

Q: I emailed you guys about a week ago and stopped getting responses regarding my broken glasses. Would you guys be able to replace it or should I get new ones? They suddenly snapped.

A: Dear Chloe Gordon, We would like to tell you that you don\'t need to pay money. Do you want us to remake glasses ?

Meaghan Long Time: 2026-04-14 05:24

Q: Hi! I am just curious why my glasses have taken so long to get to me. I have never had them take this long and I have been without glasses for weeks now because of the delays. I’ve never had this issue with Wherelight ever. I normally get it within a week or so but it’s been longer than that. I recommend Wherelight to all my friends and now I don’t know if I’ll be able to with how long it’s taken this time around

A: Dear Meaghan Long, Due to U.S. customs and tariff policies, to help avoid potential high fees for you, your package was first shipped via UPS from our facility in China to our U.S. transit hub. From there, it will be delivered to you via a U.S.-based express carrier UPS. So the shipping time is longer than before. But we would like to tell you that you will receive your package tomorrow.

Cam Atkins Time: 2026-04-13 13:03

Q: all glasses i try on are way to big, i see where you can change size but it does not show smaller lense when i try on

A: Dear Cameron, Would you please tell us which frame you want to try on ?

Jenni Reavis Time: 2026-04-13 12:21

Q: I really need to order a couple pairs of glasses. I already had my eye exam done...have my RX, and not sure how to order? Have no idea what size either. I also know I need blue-ray in the lenses bc I spend most of my time on a computer. Do you have video tutorials or someone who could walk me through the process? Thank you so much

A: Dear customer, Would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first? And would you please tell us which frame you want to order ?

Amanda Perry Time: 2026-04-13 12:17

Q: The recent pair of glasses I ordered showed a solid pink background but they're actually translucent and I would have never ordered them if I had known. They look nothing like the picture

A: Dear Amanda Perry, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Lourdes Panet Time: 2026-04-13 10:39

Q: I’ve order the offer of 3 glasses but I just want to keep 1 of them and return the other 2 because they don’t fit me well. What can I do? Are you going to give me the 50% credit for those 2 or do I have to return the 3 of them to get that credit? Also, in this case; Do I have to pay the shipping for the return? My order number is 80226211311165

A: Dear Lourdes Panet, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

Lourdes Panet Time: 2026-04-13 10:30

Q: 80226211321165 That’s my order number

A: Dear Lourdes Panet, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

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