Buy Prescription Glasses Online at Affordable Prices

Greta Landowski Time: 2026-03-28 13:05

Q: Good afternoon! I ordered my glasses on the 7th of March. As I know it takes time for fitting and cutting lenses, it has been in checking for 2 weeks, if not longer. It's not my first time ordering online, but at this time in the process, they should be shipping out by now. Especially since i paid for express shipping, I'd appreciate an update, please. Thank you

A: Dear Greta Landowski, We asked our factory and they said that there is a little flaw on the frame#Ailsa,they need to change a new frame, but this frame was out of stock temporarily. So your order is delayed, we will ship your order out tomorrow.

Sosanna Folz Time: 2026-03-28 12:19

Q: Hi - Glasses are adorable, but I am unable to wear the Slimmer (28033) - the progressive reading/near portion of the lenses are way too high - everything is blurry unless I tip my head far down. Also, my daughter's Legendary (0093) broke the first day she wore them - the star dangle snapped off - it appears to have been welded from the star to the chain, which is where it snapped. Your help resolving these issues is appreciated. Thanks!

A: Dear customer, We are sorry to hear that. For 28033,would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first? For 0093 and Darlene, in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Pammie Alvarez Time: 2026-03-28 12:16

Q: Is the $1 flash sale a different app? When I click on the instructions, the options/steps are not available to me. I have the “regular” WhereLight app.

A: Dear Pammie Alvarez, You can click this link: https://www.wherelight.com/pwa&mtm_campaign=pwa

chayanroldan Time: 2026-03-28 12:10

Q: Monturas Mediun

A: Dear customer, Thank you for reaching out to us. I\'m here to help with any questions or assistance you need. Could you please let me know what specific question or concern you have, so I can address it as quickly and effectively as possible? Looking forward to hearing from you.

Robert L Anderson Time: 2026-03-28 09:59

Q: Good morning. I bought a pair of progressive glasses from your company about a month ago. The prescription on the right lense is off and that was verified by a separate optometrist. The PD is wrong as well. The transition segment height is too high for the size of the lenses. I would like to return the item and would like to know how to do it. I have the original packaging. I look forward to hearing from you. Respectfully, Robert L Anderson

A: Dear Robert L Anderson, We are sorry to hear that,could you please provide a photo of the prescription from your optometrist showing the values of the glasses we made?

Marcus Owens Time: 2026-03-28 05:19

Q: What’s the processing time and shipping time currently? Specifically for my order. I wanna know when to start looking.

A: Dear Marcus Owens, We would like to tell you that we will ship your order out next week. We would like to tell you that you can log in your account, find the order, then you can click \"View order\", then you can check the details of the order directly.

Cnlawing Chelsea Time: 2026-03-28 04:35

Q: It says it was shipped 4 days ago but it still hasn't really shipped. I did pay for advanced delivery.

A: Dear Cnlawing Chelsea, We would like to tell you that your package is in transit to the US. During this time, the tracking information of USPS will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Kimberly Time: 2026-03-27 19:42

Q: I’m trying to order glasses but it won’t let me enter my correct PD

A: Dear Kimberly, We are sorry for this, if you can not fill your PD value, we suggest you to choose other smaller frame. Because we can not process this frame with your PD. Every set of prescription lenses has an “optical center”, which should align with where you look through the lens. Pupillary distance is used to determine this and should be as accurate as possible. If you fill the incorrect PD , you will feel dizzy or fuzzy when you wear the glasses.

Patrick Juell Time: 2026-03-27 16:37

Q: The area the is in focus is very high in the glasses, and I have to tilt my head down to see far away, also the area in focus is so very small. Is this because I did progressive from far away down to reading distance? Would it be better have the prosessive lenses from distance to computer and no farther? I've gotten 3 sets of back to back glasses from you over the years, and these seems to be the worse I've gotten. I even did the most expensive lenses this time. Please help. Thanks, Patrick Juell

A: Dear Patrick Juell, We are sorry to hear that,would you please tell us which pair has problems ?

leahsaturn16 Time: 2026-03-27 14:09

Q: Hi my glasses came in the wrong color! The frames are silver not gold. I am really disappointed after waiting a long time in the mail to be all the wrong color. I ordered gold and the package says gold but the frames aren’t like the ones I bought previously in the same style and color- they are silver. I feel like I was scammed.

A: Dear customer, We are sorry to hear that, would you please tell us your order number first ?

Teagan Dennis Time: 2026-03-27 12:56

Q: Order# 20226231423366 I want a refund, I have been ordering form here for years and never got such trash. I would NEVER have bought these glasses knowing they were 3d printed. 100$ for a unsanded fragile 3d print??? what what what????? What happened to the good glasses you used to sell? I want a full refund I feel literally scammed. these glasses feel like a razor blade on my face. If you want your company not to go under you should not be selling 3d print glasses temu style. REFUND PLEASE.

A: Dear Teagan Dennis, We are sorry to hear that,concerning your case, we can refund you money $30 and you don\'t need to return glasses. Would you please tell us whether you can accept it ?

shugwagner Time: 2026-03-27 11:06

Q: Hello, I need a copy of my receipt for HSA purposes. Thank you, Lavina

A: Dear Lavina Wagner, we would like to tell you that we have emailed your the receipt.

Leighanne Time: 2026-03-27 06:03

Q: Hello I want my money refunded ASAP. For order 80226051445109 . I ordered them Feb 11th… it’s March 27th. I want my money back ASAP.

A: Dear Leighanne Siller, We are sorry to tell you that we redelivered it to you, it might be lost in transit, and we will refund you money. Sorry for this.

tboss73 Time: 2026-03-26 22:13

Q: Hello. Can I get an update as to when my order will be shipped? I been waiting a long time. i appreciate if you will let me know because i paid to have my glasses in 7-14 days and it’s been a month and a half. thank you

A: Dear customer, We have checked your order and we would like to tell you that your glasses#Hecate 0102 tortoiseshell_2 are adding Anti-Fog coating now. But we have rushed it for you,when it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Kathy McKervey Time: 2026-03-26 20:34

Q: Order no. 80226282100090 I have received someone else's order.

A: Dear Kathy McKervey, We are sorry to hear that,please don\'t worry, would you please take a photo of glasses you received and could you please take a photo of the sticker on eyeglasses plastic bag ? Do you receive your glasses ?

Lourdes Montes Time: 2026-03-26 20:05

Q: Hi, I bought my eyeglasses some time ago but the temple part has broken. Can you repair them or what can I do?

A: Dear Lourdes Montes, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Stephanie Johnston Time: 2026-03-26 18:03

Q: Yes, I am very sure about the single vision. I really don't need or use the progressive. I'm very nearsighted and just take my glasses off when I read. The replacement frame can even just be single vision, I promise you, it's ok! :)

A: Dear Stephanie Johnston, Thanks for your understanding. We will remake eyeglasses#Page 82081 tortoiseshell with single vision distance glasses for you.

margaritad17 Time: 2026-03-26 12:45

Q: I am try to reorder the same pair in a different color but keeps saying my pd too small but I was able to order prior just would like another color.

A: Dear customer, We are sorry to hear that,would you please take a screenshot to show us the problem in details ?

Kimmel Leellen Time: 2026-03-26 09:53

Q: Hey, this is been a few weeks now since I ordered and I'm just wondering what's going on with my order. I can't find anywhere and estimated delivery date and I would love to get these sooner than later...

A: Dear Kimmel Leellen, About your order,we are sorry to tell you that the frame#Welsie 22008 multicolor is out of stock temporarily, so your order is delayed, but it comes back today. We will rush order for you and will ship your order out today.

Cydney Christian Time: 2026-03-26 07:37

Q: Hello, I placed my order on March 10th. Yes, I am able to see the tracking for my order, but it has been 16 days. My order is still processing and the order stated that it would take 4-8 days to process. I would love to have an update or an explanation for the long wait.

A: Dear Cydney Christian, About your order,we are sorry to tell you that the frame#dominic 98044 black is out of stock temporarily, so your order is delayed. We will rush order for you when it comes back.

nessaroos Time: 2026-03-26 07:34

Q: Good morning, I make an order and paid extra to have a fast delivery. I need my glasses by tomorrow. Please look into that. PO#325018

A: Dear Customer, We would like to tell you that your package is in transit to the US. During this time, the tracking information of UPS will not be updated. After it arrives in the US, the tracking information will be updated by UPS soon.

cristy Time: 2026-03-26 07:11

Q: Do you all sell these for readers.

A: Dear Cristy, We would like to tell you that we sell readers.

Marisabel Ruiz Time: 2026-03-26 05:03

Q: Yes, I accept. Please let me know if you will send me the order and tracking numbers again.

A: Dear Marisabel Ruiz, Thanks for your understanding. We will remake eyeglasses for you. We would like to tell you that you can log in your account, find the original order, then you can click \"View order\", then you can check the details of the order directly. Or when it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Marisabel Ruiz Time: 2026-03-25 16:00

Q: Hello, I would like to know why I haven't received my order?

A: Dear Marisabel Ruiz, We are sorry to hear that,your package might be lost in transit, concerning your case, we can remake order for you. Would you please tell us whether you can accept it ?

Lily Ravin Time: 2026-03-25 14:26

Q: I have yet to receive my order, 80226270445420. Its been in Texas for weeks, is there some logistic issue i need to know about

A: Dear Lily Ravin, We are sorry to hear that,please don\'t worry, we have contacted with our shipping company, but they still don\'t reply us. We will reply you later after they reply us.

Wendy Ingemann Time: 2026-03-25 13:28

Q: Yes that is fine to combine these two orders. Will I get a refund on one of my shipping fees?

A: Dear Wendy Ingemann, Ok, we will refund you one of shipping fee.

Emilia Birriel Time: 2026-03-25 09:12

Q: Order # 20326041622409 Product: Travis(0098) Color: purpleUS Size: Medium Prescription: Single VisionUS Photochromic Lenses Distance Mid-High Index 1.55 Anti-Scratch & UV Photochromic Brown I have an issue with one pair of glasses with the order: as soon as I wore them for about hour or more I was feeling sick. I didn't have this problem with the other glasses. And it broke within the same time frame. I hope there can be some type of solution. I appreciate your time Ty

A: Dear EMILIA BIRRIEL, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Yonakish McGhee Time: 2026-03-25 09:00

Q: Hi, can what way do I update my email address thanks

A: Dear Yonakish McGhee, We would like to tell you that we have corrected it for you.

Yonakish McGhee Time: 2026-03-25 08:58

Q: Hi, In what way can I update my email? It was yqmcghee@yahoo.com. Now it is yqmcghee@gmail.com. Thanks.

A: Dear Yonakish McGhee, We would like to tell you that we have corrected it for you.

dez.hendricks Time: 2026-03-25 08:40

Q: Thats fine I will accept the 95.00 coupon. Thank you

A: Dear Desiree Hendricks, Thanks for your understanding. We have issued a $95 coupon. You can check it in your email.

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