Buy Prescription Glasses Online at Affordable Prices

Sonja Strickland Time: 2025-08-04 09:48

Q: Why is it taking so long for my invoice to be downloaded?

A: Dear Sonja Strickland, We would like to tell you that we have sent the receipt to your email address, you can check it later.

Lolita Thompson Time: 2025-08-04 09:24

Q: When will my order #80725241247166 ship?

A: Dear Lolita Thompson, We would like to tell you that we will ship your order out today.

Jacqueline Vespe Time: 2025-08-04 07:15

Q: Please ship my order to 24 Hunt Road Westmoreland NH 03467 and confirm that you received my request. thank you!

A: Dear Jacqueline Vespe, We would like to tell you that we have corrected it

Shy Time: 2025-08-04 06:57

Q: Hello, I recently saw we could write reviews and submit a picture for 200 points but each time I tried it (twice), it didn’t give me my points. Is there a way to receive points for each review & future review I submit?

A: Dear Cheyenne Adams, We would like to tell you that the points has been added in your account, you can check them later.

Sonja Strickland Time: 2025-08-04 06:43

Q: How can get a printed receipt for my order?

A: Dear Sonja Strickland, We would like to tell you that we have sent the receipt to your email address, you can check it later.

josie jacobson Time: 2025-08-03 19:56

Q: Hello. I ordered a pair of glasses and they came really big, i could’ve sworn i chose smaller ones but they came large. Could i by any chance get a smaller pair sent out to me?

A: Dear Josie Jacobson, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

Hfit1501 Time: 2025-08-03 18:29

Q: I entered the wrong address for order number 80825031826460 the correct address should be 5707 Highway 7 apt 235 Saint Louis Park 55416

A: Dear Hannah Fitzgerald, We would like to tell you that we have corrected it

Wilfredo Perez Time: 2025-08-03 14:57

Q: Saludos según estoy viendo con el número de rastreo que la orden lleva una semana que solo crearon el envío pero sigue detenida en espera de trasladen el paquete a las instalaciones de USPS quisiera saber cuál es el problema pues se supone que ya mi pedido ya estuviera en mi poder o por llegar y ni siquiera a salido de sus instalaciones espero su repuesta y gracias

A: Dear Wilfredo Perez, We are sorry to tell you that your package is in transit to the US. During this time, the tracking information will not be updated. After it arrives in the US, the tracking information will be updated by USPS soon.

Mary Campbell Time: 2025-08-03 13:50

Q: Where do I select tint? I can't find it anywhere!!! I really need to order asap. But I can't find the option

A: Dear Mary Campbell, We would like to tell you that you can choose tint after you fill Rx.

Addie Time: 2025-08-03 13:39

Q: Hello! I have a few questions. I don't Know if you received the message i sent earlier because i Got no confirmation through my email or I have no clue how it works. Ill send my questions once more so I'm sure I sent them. My questions consist of my order. I ordered a single vision pair of glasses and two progressive pair of glasses. Both progressive glasses are from the same design which is Naomi. The Brown glasses fit more tightly compared to the clear ones. The Clear progressive glasses are a perfect fit but the brown ones are uncomfortable. Then my single vision lenses also fit smaller than I thought. My question is can I get a refund for the ones that don't fit correctly or do I send them back and switch them out for another pair. How does it work or if I can do anything at all. Thank you for your time and hope to hear from you soon.

A: Dear Addie, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

Jacqueline Vespe Time: 2025-08-03 12:17

Q: I put the wrong shipping Address

A: Dear Jacqueline Vespe, We would like to tell you that we have corrected it

Jacqueline Vespe Time: 2025-08-03 12:15

Q: Shipping address is wrong. They should be going to 24 hunt road Westmoreland NH 03467

A: Dear Jacqueline Vespe, We would like to tell you that we have corrected it

Amanda Bryant Time: 2025-08-03 08:38

Q: I am unhappy with 2 pairs from my most recent order. One simply doesn't match the color online, but the other pair has a gap in the decorative stones and is made improperly. What is the best way to remedy this situation?

A: Dear Amanda Bryant, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

card145 Time: 2025-08-03 08:35

Q: Good day, I bought my frames and lenses and am super happy with everything. I need the frames adjusted to my face but my doctor’s office won’t do this for me. Do you have any suggestions? Thanks and have a great day. Beth

A: Dear customer, We are sorry to hear that, please don\'t worry, do you feel the frame is small or big ?

Beth Time: 2025-08-03 08:31

Q: Good day, I need to adjust-tighten and fix the angle of my frames-but my doctor’s office won’t do it. How can I do this myself? Thanks!

A: Dear customer, We are sorry to hear that, please don\'t worry, do you feel the frame is small or big ?

Amanda Rounds Time: 2025-08-03 06:00

Q: Hello I am looking for the frames “Amaryllis” and I don’t see gold as an option, is it just sold out or is it discontinued? I need to purchase the gold and this will be the 3rd time I order the same frames. I love them so much but I really want the gold. Thank you for your help Amanda

A: Dear Amanda Rounds, We are sorry to tell you that we don\'t have Amaryllis in gold color now.

Addie Time: 2025-08-02 19:17

Q: Hello! I ordered 3 glasses back in July 6. It was one single vision lenses and two progressive lenses. One of the progressive lenses which is the color brown came out to small or tight compared the other progressive lenses. The clear ones fit perfectly, however the browns are to tight and small. I don't know why they are different if they are the same just different colors. Also my single vision lenses feel tight as well however I don't know if I can swap them out or return them. Thank you for your time and hope to hear from you soon.

A: Dear Addie, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first?

Amanda Bryant Time: 2025-08-02 18:36

Q: The Aphrodite glasses I ordered are listed as blue and appear blue online, but in person they are clearly a dark purple. I am just interested in next steps for the best resolution to this issue. Thank you

A: Dear Amanda Bryant, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Stacy Reynolds Time: 2025-08-02 17:08

Q: How to cancel order before it’s process

A: Dear Stacy Reynolds, We are sorry to hear that, but would you please tell us which order you want to cancel and the reason ?

Sammi Time: 2025-08-02 14:53

Q: Hi! I was wondering if glasses that were removed form the website will ever come back? There was a pair that I really wanted but I cant seem to find them on the website anymore! They were oversized and round with a full slightly transparent plastic rim. I remember it came in a bright pink and blue and the name started with an A. Thank you for your time!

A: Dear Sammi, Do you have picture of that pair ?

norma torres Time: 2025-08-02 14:04

Q: Good afternoon. I recently received my glasses and I really like them. The only problem I have, is that I feel dizzy when I wear them. The prescription is correct. I would like to send them back and get them in a bifocal. Please let me know what to do to send them back. I can't wait to get them back and wear them. Thank you so much, Norma Torres.

A: Dear Norma Torres, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Ines Juros Time: 2025-08-02 13:35

Q: Hi, please delete my account. Thank you.

A: Dear Ines Juros, We are sorry to hear that, would you please tell us the reason why you want to delete your account ?

Maria Gema Teran Time: 2025-08-02 11:20

Q: little bid dissapointed I paid for faster shipping snd still didn't received them.

A: Dear Maria Gema Teran, We are sorry for the delay, but it is in transit, you will receive it soon.

Maria Gema Teran Time: 2025-08-02 11:18

Q: HELLO

A: Dear Maria Gema Teran, We are sorry for the delay, but it is in transit, you will receive it soon.

marlafs Time: 2025-08-02 10:28

Q: Hey! Can I add any items to an existing order that hasn’t shipped yet?

A: Dear Marlene Fontanet Smith, We have checked your order and we are sorry to tell you that your order is shipped out, so we can not add the glasses for you. Sorry for this.

Kathryn Doubrley Time: 2025-08-02 07:31

Q: What is the international fee mentioned at checkout?

A: Dear Kathryn Doubrley, It refers to the service charges which is charged by some banks.

Sonja Strickland Time: 2025-08-01 14:05

Q: Where and how can I get a receipt for my online order?

A: Dear Sonja Strickland, We would like to tell you that we have sent the receipt to your email address, you can check it later.

Jovie Jasper Time: 2025-08-01 13:41

Q: 80725211125585 Hi there! I paid for Rush shipping and my product has been completed for days, still sitting there. When will my order be actually shipped? Thank you.

A: Dear Jovie Jasper, We would like to tell you that we have shipped your order out. Your package has arrived at Facility of Arlington, TX, United States. You will receive it soon.

Sally Hernandez Time: 2025-08-01 09:49

Q: I would like to speak with someone about order #20625170900383, The glasses Bunny are not the right prescription, They make me dizzy when I wear them, The glasses Clip on 012 are the right prescription, how do I go about getting the Bunny glasses replaced to the right prescription?

A: Dear Sally Hernandez, Please don\'t worry, we will help you. In order to find the cause, would you please answer us some questions? 1. And would you please tell us when your eyes focus on the distance range of the lense and look far away, can you see something far away from you clearly? 2. And would you please tell us when your eyes focus on the near range of the lenses and reading, can you see something at a close distance clearly? 3.Would you please put on your glasses, adjust the position of your glasses on your face to see if you can find a position where your eyes can see somthing clearly ?

helen daniels Time: 2025-08-01 07:38

Q: how do I redeemed the points for the frames selected

A: Dear customer, We would like to tell you that you can use the points in the Points Mall.

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