Buy Prescription Glasses Online at Affordable Prices

shugwagner Time: 2026-03-27 11:06

Q: Hello, I need a copy of my receipt for HSA purposes. Thank you, Lavina

A: Dear Lavina Wagner, we would like to tell you that we have emailed your the receipt.

Leighanne Time: 2026-03-27 06:03

Q: Hello I want my money refunded ASAP. For order 80226051445109 . I ordered them Feb 11th… it’s March 27th. I want my money back ASAP.

A: Dear Leighanne Siller, We are sorry to tell you that we redelivered it to you, it might be lost in transit, and we will refund you money. Sorry for this.

tboss73 Time: 2026-03-26 22:13

Q: Hello. Can I get an update as to when my order will be shipped? I been waiting a long time. i appreciate if you will let me know because i paid to have my glasses in 7-14 days and it’s been a month and a half. thank you

A: Dear customer, We have checked your order and we would like to tell you that your glasses#Hecate 0102 tortoiseshell_2 are adding Anti-Fog coating now. But we have rushed it for you,when it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Kathy McKervey Time: 2026-03-26 20:34

Q: Order no. 80226282100090 I have received someone else's order.

A: Dear Kathy McKervey, We are sorry to hear that,please don\'t worry, would you please take a photo of glasses you received and could you please take a photo of the sticker on eyeglasses plastic bag ? Do you receive your glasses ?

Lourdes Montes Time: 2026-03-26 20:05

Q: Hi, I bought my eyeglasses some time ago but the temple part has broken. Can you repair them or what can I do?

A: Dear Lourdes Montes, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

Stephanie Johnston Time: 2026-03-26 18:03

Q: Yes, I am very sure about the single vision. I really don't need or use the progressive. I'm very nearsighted and just take my glasses off when I read. The replacement frame can even just be single vision, I promise you, it's ok! :)

A: Dear Stephanie Johnston, Thanks for your understanding. We will remake eyeglasses#Page 82081 tortoiseshell with single vision distance glasses for you.

margaritad17 Time: 2026-03-26 12:45

Q: I am try to reorder the same pair in a different color but keeps saying my pd too small but I was able to order prior just would like another color.

A: Dear customer, We are sorry to hear that,would you please take a screenshot to show us the problem in details ?

Kimmel Leellen Time: 2026-03-26 09:53

Q: Hey, this is been a few weeks now since I ordered and I'm just wondering what's going on with my order. I can't find anywhere and estimated delivery date and I would love to get these sooner than later...

A: Dear Kimmel Leellen, About your order,we are sorry to tell you that the frame#Welsie 22008 multicolor is out of stock temporarily, so your order is delayed, but it comes back today. We will rush order for you and will ship your order out today.

Cydney Christian Time: 2026-03-26 07:37

Q: Hello, I placed my order on March 10th. Yes, I am able to see the tracking for my order, but it has been 16 days. My order is still processing and the order stated that it would take 4-8 days to process. I would love to have an update or an explanation for the long wait.

A: Dear Cydney Christian, About your order,we are sorry to tell you that the frame#dominic 98044 black is out of stock temporarily, so your order is delayed. We will rush order for you when it comes back.

nessaroos Time: 2026-03-26 07:34

Q: Good morning, I make an order and paid extra to have a fast delivery. I need my glasses by tomorrow. Please look into that. PO#325018

A: Dear Customer, We would like to tell you that your package is in transit to the US. During this time, the tracking information of UPS will not be updated. After it arrives in the US, the tracking information will be updated by UPS soon.

cristy Time: 2026-03-26 07:11

Q: Do you all sell these for readers.

A: Dear Cristy, We would like to tell you that we sell readers.

Marisabel Ruiz Time: 2026-03-26 05:03

Q: Yes, I accept. Please let me know if you will send me the order and tracking numbers again.

A: Dear Marisabel Ruiz, Thanks for your understanding. We will remake eyeglasses for you. We would like to tell you that you can log in your account, find the original order, then you can click \"View order\", then you can check the details of the order directly. Or when it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.

Marisabel Ruiz Time: 2026-03-25 16:00

Q: Hello, I would like to know why I haven't received my order?

A: Dear Marisabel Ruiz, We are sorry to hear that,your package might be lost in transit, concerning your case, we can remake order for you. Would you please tell us whether you can accept it ?

Lily Ravin Time: 2026-03-25 14:26

Q: I have yet to receive my order, 80226270445420. Its been in Texas for weeks, is there some logistic issue i need to know about

A: Dear Lily Ravin, We are sorry to hear that,please don\'t worry, we have contacted with our shipping company, but they still don\'t reply us. We will reply you later after they reply us.

Wendy Ingemann Time: 2026-03-25 13:28

Q: Yes that is fine to combine these two orders. Will I get a refund on one of my shipping fees?

A: Dear Wendy Ingemann, Ok, we will refund you one of shipping fee.

Emilia Birriel Time: 2026-03-25 09:12

Q: Order # 20326041622409 Product: Travis(0098) Color: purpleUS Size: Medium Prescription: Single VisionUS Photochromic Lenses Distance Mid-High Index 1.55 Anti-Scratch & UV Photochromic Brown I have an issue with one pair of glasses with the order: as soon as I wore them for about hour or more I was feeling sick. I didn't have this problem with the other glasses. And it broke within the same time frame. I hope there can be some type of solution. I appreciate your time Ty

A: Dear EMILIA BIRRIEL, We are sorry for this, concerning your case, you can choose a new frame and we can make the eyeglasses for you for free. Would you please tell us whether you can accept it ? If you can accept it, please tell us the frame’s name and color.

Yonakish McGhee Time: 2026-03-25 09:00

Q: Hi, can what way do I update my email address thanks

A: Dear Yonakish McGhee, We would like to tell you that we have corrected it for you.

Yonakish McGhee Time: 2026-03-25 08:58

Q: Hi, In what way can I update my email? It was yqmcghee@yahoo.com. Now it is yqmcghee@gmail.com. Thanks.

A: Dear Yonakish McGhee, We would like to tell you that we have corrected it for you.

dez.hendricks Time: 2026-03-25 08:40

Q: Thats fine I will accept the 95.00 coupon. Thank you

A: Dear Desiree Hendricks, Thanks for your understanding. We have issued a $95 coupon. You can check it in your email.

Karen Time: 2026-03-25 05:08

Q: The red pair, the lenses are not right at all very blurry and the black ones are closer but still not 100%. Also they are too big .

A: Dear Karen, We are sorry to hear that, please don’t worry. We will try our best to help you. Concerning your case, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?

Madlyn Holinka Time: 2026-03-25 04:31

Q: I paid extra for “express shipping” which is supposed to arrive in “5-9 business days” my order wasn’t even shipped till 10 days after my order. it’s now the 25th… 19 days after I placed my order… and it isn’t even “out for delivery” yet… I understand being behind… with everything going on, but I paid an extra $20+ to get my order in “5-9 business days”given that it’s been over twice that long… I would very much appreciate a refund or credit to my account for the “express” shipping cost. Thank you very much for your time…hope to hear from you soon. - Madlyn

A: Dear Madlyn Holinka, We are sorry for the delay, we have checked the tracking information and it shows that it was delivered. Do you receive it now ?

Georgia Lloyd Time: 2026-03-24 19:52

Q: Order: 80326241947237 I need to cancel this order or modify please. This should be for TINTED lenses to be used as sunglasses but the order summary says no tint. Please help I need to amend urgently

A: Dear Georgia Lloyd, We would like to tell you that we have corrected it for you

dara duke Time: 2026-03-24 15:45

Q: How do I access my credit your gave me in January. I want to get new glasses but don't know how to access the credit

A: Dear customer, Sorry, do you mean that $20 coupon code ?

dara duke Time: 2026-03-24 15:42

Q: How do I access the credit you gave me back in January? I want to get new glasses but need help on using and adding my credit

A: Dear customer, Sorry, do you mean that $20 coupon code ?

Katarsha38 Time: 2026-03-24 14:35

Q: The frames are too tight for my head and can't be loosened because of how they are made

A: Dear customer, We are sorry to hear that, but in order to know the problem in detail, are you willing to wear the glasses and take a photo to show us that the frame can not fit you first? Best regards,

Samantha Ward Time: 2026-03-24 13:57

Q: I placed an order over a month ago and it still shows processing. Can you help me figure out what is going on? I’ve never waited this long for an order.

A: Dear Samantha Ward, We are sorry for the delay, we will ship your order out today.

jillianseymour4679 Time: 2026-03-24 12:23

Q: Do you take fsa

A: Dear customer, You can try to use your fsa card to pay the order first. If it works, it means that you can use your fsa card on our website.

Katiria Alomar Time: 2026-03-24 08:09

Q: Mi orden d numero d rastreo email

A: Dear Katiria Alomar, We have checked it for you and would like to tell you that your order is still being processed now but we have rushed it for you, we will ship the glasses to you soon. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated. We would like to tell you that you can log in your account, find theorder, then you can click \"View order\", then you can check the details of the order directly.

Veronica Time: 2026-03-24 08:04

Q: I want to buy another pair of the exact same glasses I've already ordered from you (prescription). When I go to order the same pair in another color, it says my PD is too small. However, my prescription is correct, I am wearing them now, and I love them. Help me reorder them or remove the ban on ordering glasses.

A: Dear customer, Would you please measure the size of the original frame ?

dmtuttle7 Time: 2026-03-24 06:25

Q: My frame broke. In my almost 42 years of life and wearing glasses sense I have been 12 I have never had glasses break

A: Dear Dawn Conley, We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?

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