Buy Prescription Glasses Online at Affordable Prices

ValerieSaintClair Time: 2017-07-12 08:26

Q: Hi. I was sent an e-mail with my tracking number a few days ago, but my status shipment is still not available. Is it possible to check if i have the right tracking number or tell me where my pakage is please? Because i paid for faster delivery. The tracking number that i have is LM490750655CN. THANK you.

A: 2017-07-12 16:42 CNNKGD,China, International item has left originating country and is en route to Canada dear customer we have checked for you,your glasses was shipped out on the 10th JULY ,i think you will receive it within 2 weeks.

Dawn Time: 2017-07-12 05:39

Q: Do you have transition lenses?

A: yes, we have.

KarleeSaron Time: 2017-07-12 05:28

Q: It won't let me change my email to kcsaron@hotmail.com how do I change that

A: dear customer, we have changed for you.

HeatherRivera Time: 2017-07-12 00:09

Q: Need glasses for my son age 12

A: https://www.wherelight.com/PrescriptionGlasses.php?glass_type=1&crowd=4

RossannAfamefune Time: 2017-07-11 20:52

Q: I need some clarification on a few of the questions that were asked in the drop down list about the prescription. On my prescription i don't have anything called a "PD" and my axis is under 1 but their is not an option under one on the drop down list.

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

valerienguyen Time: 2017-07-11 20:00

Q: Hi! I was just wondering how long it usually takes for glasses to be made and shipped to the US. I'm most likely going to buy from you again so I just wanted to know how long it takes on average. For specifics, my order number is 2170708215038. Thank you!

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

BeverlyMetcalf Time: 2017-07-11 19:55

Q: Can I order the frames only without the prescription?

A: yes, you can.

Pamela Swan Time: 2017-07-11 19:16

Q: Do you have any cool glasses for a small petite ladies frame with progressive bifocals??

A: yes, we have , and you can visit our website and choose frames you like then choose lenses.

Jacqueline Moore Time: 2017-07-11 18:06

Q: Where is the link to try on glasses?

A: www.wherelight.com

Krisi Time: 2017-07-11 14:40

Q: This is my first time using your website and I'm having a problem with filling in my prescription mine says for example OS and then says - 325 - 325 x 0 0 3 add 2.25 and I'm not sure where I would put the time 003 so another words help thank you!

A: you can visit our website and choose frames and fill in the RX.

MelissaPeeler Time: 2017-07-11 12:49

Q: I need make sure i put the right script on my online order

A: 右眼(OD)： SPH:-2.00 CYL:0.00 Axis: Addition: Prism: Base Direction: 左眼(OS)： SPH:-1.75 CYL:0.00 Axis: Addition: Prism: Base Direction: you can confirm it.

Stacey Time: 2017-07-11 11:49

Q: Trying to "try on" a pair. After I uploaded my picture, it asked for a pd. I don't know what that is. Please advise.

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Nicole Goodly Time: 2017-07-11 11:06

Q: Do u offer "at home" try-ons?

A: sorry we can not, you can visit our website and choose frames then \"try on\"

BeghettaLiles Time: 2017-07-11 08:07

Q: I was contact by someone from your company about my order. After speaking with the person I want to cancel the order because of the cost. My order number is 2170630070633 the cost of 30.71 will need to be refund to me. Please contact me at blharris@nccu.edu or 919-885-7960

A: we have cancelled for you,plz wait for a few days.

Susie Time: 2017-07-10 22:12

Q: Hi there, I really like your 'Mallory' frames but they're out of stock. Do you know when they'll be back in stock and available to order? Thank you! https://www.wherelight.com/wl/GetInfo-134.html

A: Sorry to tell you that \'Mallory\' frames won\'t be in store any more.

Lucy madrid Time: 2017-07-10 18:26

Q: They asked me about the prism and the axis but my prescription done say anything about prism and my axis od 0036 and os 001 my item number is 81707052200529

A: We have removed the prism and added Axis 36/1. Your order will be processed immediately.

LynnNoonan Time: 2017-07-10 18:17

Q: I have not received my order # 2170623133754. Please advise. Lynn

A: 2017-07-09 18:48 CNNKGD,China, International item has left originating country and is en route to Canada

Soledad Time: 2017-07-10 14:18

Q: I'm looking for cat eyeglasses with bling or crystals. Can you help me.

A: Maybe you will like \"9020\", here is the link \"http://wherelight.com/wl/GetInfo-242.html\".

Marilyn Time: 2017-07-10 11:39

Q: I was wondering if you can do tri-focials? mybe those are called progressive, I don;t know. I have always just gone to the eye doctor for my glasses but a relative of mine found you guys and loves your products so I am trying to give you guys a try. Thanks for your reply

A: yes, we can do it, you can visit our website ,www.wherelight.com

Carolyn Time: 2017-07-10 10:26

Q: I dont understand how to enter my PD, My script says Dist PD 33.5 and Near PD 32 on both eyes. How do I enter that?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

Marina Hill Time: 2017-07-10 08:56

Q: Hello! I'm trying to order some glass but I was t to ask do you have polycarbonate lenses. And when I order it ask if I need distance or near in my case I need both. How to I apply that?

A: www.wherelight.com you can visit our website and choose frames and lenses.

J.Hill Time: 2017-07-10 07:42

Q: Can I get tracking info for order #2170621095654 please?

A: 2017-06-27 14:37 CNNKGD,China, International item has left originating country and is en route to Canada

BrendaDupuis Time: 2017-07-10 06:21

Q: Hi I have order # 2170619124404 and Order # 2170619122858 placed on 6/19/17 and I got the shipment email on 6/29/17 and every time I click it it only tells me that its preparing for shipment in originating country. Is there a problem with it? Are you able to tell at all when it will get to me? When I placed the order it said shipping would take 5-10 days. Thank you.

A: 2017-06-30 14:51 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. I think you can receive it soon.

AbiLaven Time: 2017-07-10 05:23

Q: What is currency please. Is it USD? Do you ship to New Zealand?

A: The currency is USD and we can ship to Nwe Zealand. :)

Marinda Jacobs Time: 2017-07-10 00:10

Q: I forgot my password. How do o reset it?

A: In the login page, there is \"Forgotten password?\" beside the \"log in\" button, you can click it to reset the password.

ValarieRobinson Time: 2017-07-09 21:03

Q: I'm trying to "Try On" it says: "Fill in PD!" What does that mean?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

1438150 Time: 2017-07-09 19:49

Q: Hi I'm trying to track my order but it says my status is not available. Please update me. Here's my tracking number LM479711650CN

A: 2017-07-09 18:48 CNNKGD,China, International item has left originating country and is en route to Canada

LeslieCryer Time: 2017-07-09 19:09

Q: Margot Number: 4216 this is the ones I want to know if they look good, please let me try them on

A: https://www.wherelight.com/wl/GetInfo-828.html

YukariSuzu Time: 2017-07-09 17:40

Q: The first timeI put my credit card information it said that it did not go through and to use PayPal so it was under No payment. Now it is under unreciepted. Does that mean that the payment and order went though?

A: dear customer, we have seen your order .

Abby martinez Time: 2017-07-09 10:26

Q: Two weeks in and the frames broke do you guys send out replacements of give refunds the quality of the frames were not good ????

A: dear customer, can you take a photo of the frames and email us:service@wherelight.com

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