Consulting Servive Center

A: dear customer，what can i do for you?

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

A: dear customer， we can not just sell lens

A: dear customer,many thanks for your loving.

A: dear customer, what can i do for you ?

A: 2017-08-22 14:17 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

A: dear customer, may be you can choose paypal to try again.

A: pdclnj170729a208410 here it is a $5 coupon code.

A: dear customer, can you take a glasses report to us , if we do the wrong RX for you ,we will redo for you.

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed, we’ll send it to you soon, thank you for your understanding. Best wishes

A: dear customer.which frame do you like

A: OK，we will change tortoise shell for you.

A: dear customer,the lenses is free for you ,you can take the film down.

A: yes, you can choose.

A: dear customer,this frame was out of stock.

A: dear customer,what can i do for you?

A: dear ,you can visit our website ,and you can choose the frames you like, then you can \"TRY ON\".

A: dear ,you can visit our website ,and you can choose the frames you like, then you can \"TRY ON\".

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

A: dear customer,sorry, this frames was out of stock.

A: dear customer,we have checked for you ,your order will be shipped out today. many thanks for your understanding.

A: dear customer,we have .you can search from here:https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&GENDERS=1&frame_shapes=6

A: dear customer, we can not do the bifocal sunglasses

A: 2017-08-27 16:59 PHILADELPHIA PA DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility, Your item arrived at our PHILADELPHIA PA DISTRIBUTION CENTER destination facility on August 27, 2017 at 4:59 pm. The item is currently in transit to the destination

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes. and the shipping time is about 14-30 work days.

A: dear customer, this frame only have pink and white.

A: 2017-08-27 16:07 OAKLAND CA DISTRIBUTION CENTER, Departed USPS Regional Facility, Your item departed our USPS facility in OAKLAND CA DISTRIBUTION CENTER on August 27, 2017 at 4:07 pm. The item is currently in transit to the destination.

A: dear customer, very thanks for your advising,we will change the USD mention.

A: dear customer you should buy a first pair over $10, then the second pair will be $5 .

A: 2017-08-24 09:42 ISC LOS ANGELES CA (USPS), Processed Through Facility, Your item has been processed through our facility in ISC LOS ANGELES CA (USPS) at 9:42 am on August 24, 2017.