Buy Prescription Glasses Online at Affordable Prices

PattySanko Time: 2016-12-28 10:35

Q: Do you have sunglasses the are just plain lanes? I use reading glasses but would love sunglasses in some of your frames.

A: Yes, you could order sunglasses with plano RX value on our website.

Christine Time: 2016-12-27 17:00

Q: Is there a way to send you my Rx for your reference? I want to make sure my distance pair have the add power I put in the comments section (as it wouldn't let me put it in the add box) and I don't see it on my order information. Thanks

A: You could email us at service@wherelight.com.

MEIKEI Time: 2016-12-24 07:46

Q: 2161224073704 please cacel this order.. since i didnt get my discount--10.00

A: We checked and found that you have not paid for the order 2161224073704, after you paid for the order, we would email you coupon.

LisaMcGreevy Time: 2016-12-24 04:31

Q: I have been trying to track my order but it is not showing anything. Tracking number is LM200945479CN. I am worried that my shipment is not coming. Thanks Lisa

A: Please check the shipping status at https://www.canadapost.ca. In addition, since nowadays the logistics is in rush hour, please be patient to wait for your package delivery.

JessicaWilson Time: 2016-12-23 16:27

Q: About how long does an order take to process? I am a new customer and am a bit hesitant on ordering.

A: For normal single vision glasses, it would take about 3 business days to finish the process. For bifocal, progressive glasses, it would take about 5 business days to finish the process.

Diane Time: 2016-12-23 09:39

Q: I would just like to buy reading glasses, do you do that and how would I enter my order?

A: You could order single vision reading glasses on our website, for your RX, plz email your original RX for our references firstly.

LeannWeaver Time: 2016-12-21 19:01

Q: Could you possibly tell me how much lenses are? Or at least a ball park of prices?

A: Since different kinds of lenses have different prices, please go on our website to check their price after you \"select lens\".

LaToriaCampbell Time: 2016-12-21 15:35

Q: Do I need to pick up my glasses at a certain place or is it going to be delivered to my house?

A: We would ship your eyeglasses according to your filled detail shipping address.

CAROLEIVISON Time: 2016-12-21 10:28

Q: Do you have a coupon code for first time orders?

A: For the first time order, you could buy these $10 frames https://www.wherelight.com/PrescriptionGlasses.php?&glass_type=1&price=0,10&sales=78 at $5, as your second pair of glasses in one order.

RebeccaEspinoza Time: 2016-12-20 12:18

Q: Order number:81612141113494 Where's my order

A: We checked and found your item has arrived at export port on 2016-12-19 20:55. Generally, our eyeglasses shipped from our country using USPS and reach MOST of the countries within 7 to 11 days. If there are any delays in the shipment, please kindly understand. You can check the shipping status at http://www.ec-firstclass.org/ or https://tools.usps.com/go/TrackConfirmAction!input.action.

ConnieAdams Time: 2016-12-19 16:31

Q: Is there a place to upload a picture of yourself to try on glasses?

A: Below the detail main pictures, you could find our \"TRY ON\" function.

Cassandra Baltazar Time: 2016-12-18 18:03

Q: Do the bi- focals can a line, or does it blend? together ?

A: Our default bi-focals are lined bifocals.

MarlenePletcher Time: 2016-12-18 15:47

Q: I am wanting no line bifocal do you sell those if so what do i click on

A: If you need no line bifocal, please note in the order form that you need no line bifocal, since our default bi-focals are lined bifocals.

LeannWeaver Time: 2016-12-17 22:56

Q: Hi! I was just wondering how much each coating costs?

A: Anti-Scratch coating is free, Anti-Scratch & Glare coating is $4.95, Premium Coating is $15.95.

CharleaWebb Time: 2016-12-14 16:37

Q: Could I get help reading my prescription?

A: You could email your prescription to our customer service to get help. service@wherelight.com

CharmaineGeiser Time: 2016-12-14 13:31

Q: I don't see where I can click on to the bi-focal lenses.

A: Please press \"SELECT LENS\" button to choose \"Multifocal\", then you could find bi-focal lenses if the frame could be processed with multifocal lens.

CharmaineGeiser Time: 2016-12-13 12:45

Q: Hello, I was going to order some glasses and I was looking and wonderful are there any Bi-focal on here ? thank you Charmaine

A: Yes, we provide Bi-focal lenses.

CristinWheatley Time: 2016-12-13 09:50

Q: My new Rx on the OD under Cylinder it says Sphere. What do I select when ordering glasses? I do not see that as an option.

A: Please fill 0 in your OD CYL and AXIS column.

AngelWindell Time: 2016-12-12 17:20

Q: I ordered 2 glasses, order # 2161208162359. It said I would receive a free 16GB U Disk for purchase over $30. Mine was $48, but there wasn't one in my order today.

A: We would ship the 16GB U Disk to you along with your eyeglasses.

SallyMcKinney Time: 2016-12-12 12:07

Q: Did you figure out how to fix my glasses? i can't use them with only one lens turning dark

A: Please double check the email we sent to you. Since we have not got your reply from 10th/Nov, we could not remake the eyeglasses for you. Very sorry.

Carlynne Robine Reyes Time: 2016-12-10 14:55

Q: I haven't gotten my glasses yet for order 2161116143506

A: We checked and found that your item has arrived in Canada and was sent for further processing on 9th/Dec. You\'re expected to receive your eyeglasses soon.

Patricia Chet Choy Time: 2016-12-08 12:56

Q: where are my glasses Patricia Chet Choy

A: Sorry for delayed reply. We would like to inform you that your order has been shipped OUT on 1st Dec. And the Tracking Number is LT511439750CN. The package in the originating post is preparing to dispatch on 3rd Dec. Generally, our eyeglasses shipped from our country using ePackage and reach MOST of the countries within 9 to 15 business days. If there are any delays in the shipment, please kindly understand. By the way, you can check the shipping status at http://www.ec-firstclass.org/ or https://tools.usps.com/go/TrackConfirmAction!input.action.

ShawnaMcgibbon Time: 2016-12-02 18:25

Q: My daughter (12 y.o) has a special rx and I want to make sure that it is fulfilled correctly: Sphere Cylinder Axis D.V. O.D -2.50 -1.75 003 O.S -2.00 -2.25 171 SV Poly Anti reflective Does this information reflect what is in the cart? I would like to know it matches the order information.

A: Yes, the order information you filled is correct according to your notes.

EllenNorby Time: 2016-12-01 20:06

Q: Hi. I had placed an order in august and put the rx in . I am now in need of another pr. of distance glasses. When I enter the rx as before and add the prism it says it is not in the range of something? my rx is for distance. can i just re enter the rx and put the prism in the comments? the problem is it doesn't add the cost of the prism. Thank you. love your glasses. I just lost mine, though. Thank you for the quick re-fill on my husbands.

A: Sorry for troubles. Please try to place your order on our website again, since we have solved the problem you feed back.

JeanneSchroeder Time: 2016-12-01 10:35

Q: I am trying to track my order and it is not found. Order #2161114093508

A: We checked and found that your order is in transit in HOUSTON on 6th/Dec. And you\'re expected to receive your eyeglasses soon.

FrancesEvenson Time: 2016-11-30 06:48

Q: You have not yet responded to my E-mail.

A: Sorry for troubles. If you could not find any reply from us, please check your Junk-box in your email. We have replied you on 25th/Nov.

OnaMcGeorge Time: 2016-11-28 12:01

Q: 9274899991206458825441 - has this been delivered and if so, when and where? I have not gotten any notices from the post office- so am getting anxious!!

A: We checked and found that your package is in transit in BANDERA on 29th/Nov. And you\'re expected to receive your eyeglasses soon.

GabrielaRosa Time: 2016-11-25 07:39

Q: Order received damaged please issue a return label so I can send these broken glasses back asap, I have already sent a picture. Thank you.

A: Please email us pictures of the borken part( frame handle) of your eyeglasses again, since we could not find the broken part from your picture in last email.

LynetteMeeker Time: 2016-11-22 08:43

Q: Hi. I was wondering about my order and i logged on and i don't see anything or any information regarding when i would receive them :( Can you help me or let me know. My order number is 2161110153042 I would really appreciate it :) thank you!

A: We checked your order at http://www.ec-firstclass.org/ and found that your item is waiting for delivery on 2016-11-22, you\'re expected to receive your eyeglasses soon.

GabrielaRosa Time: 2016-11-21 08:28

Q: I have not received my 1st order. Please find out where it is so that I don't have to worry about it. Thank you,

A: Sorry for delayed shipping. We checked and found that your item is out for delivery on 21th/Nov. And you\'re expected to receive your eyeglasses soon.

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