Buy Prescription Glasses Online at Affordable Prices

AnitaCarbonelli Time: 2017-06-21 18:29

Q: Hello, What are your policies regarding ordering and returns? Thanks

A: wwww.wherelight.com you can visit our website and we have policy on the bottom.

Trisha Time: 2017-06-21 15:31

Q: Trying to purchase glasses n wont let me keeps saying put pupillary distance

A: If you don’t have any PD values on the prescription, you have rights to contact your doctor/optometrist to get your accurate PD value. Or you can measure it yourself with a millimeter ruler. Follow these simple steps: 1.) Rest a mm ruler on the bridge of your nose just in front of your eyes. Look straight ahead and line up the 0mm marker with the center or one pupil. 2.) Read the ruler in a mirror, or have someone at the same height as you read it. 3.) The mark that lands in the center of the other eye is your Papillary Distance. 4.) Repeat these steps 2-3 times to make sure your results are accurate.

RebeccaSchellin Time: 2017-06-21 11:03

Q: Hello, I was wondering if your lenses were aspheric lenses?

A: yes, it is

Tammy Time: 2017-06-21 07:10

Q: Do you ship to uk pls

A: yes, we do.

ChandiBaker Time: 2017-06-20 19:37

Q: I'm just a little nervous that I won't be getting my glasses when I need them, even though I ordered my glasses months in advance.. It says it is shipping but does not let me see exactly where it is like the Mail service website usually does. I paid for fast shipping so they would get here on time so

A: 2017-06-17 16:35 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

kim Time: 2017-06-20 06:02

Q: hi, what currency are your prices in?

A: dear customer,we currency with USD.

MelvaFitzgerald Time: 2017-06-19 23:25

Q: I have a question. There are some frames that I loooooooove, but they only allow you to get tinted/colored lenses. Can these be ordered without the lenses being colored? I do not give you an option to skip the lens color step, nor is there an option to choose "Not colored"

A: dear customer, you can just buy the frames.

Catherine Time: 2017-06-19 21:13

Q: Hello, I was wondering if certain glasses that are out of stock ever become available again? I am wondering if the glasses number S22159. Is it possible that they will become available again?

A: yes,it is.

AmyC Time: 2017-06-19 17:35

Q: Is there any way to get clear plastic lenses (no script, nothing special) put in for the fashion glasses?

A: dear customer, you can visit our website and choose lenses you like.

LaurenWilson Time: 2017-06-19 17:06

Q: Is there a way to see on this website what I have ordered? I placed an order on Friday June 16, 2017 and I can't find it anywhere on this website. Where did it go?

A: dear customer,after the weekend we will send out for you.

hannahdang Time: 2017-06-19 12:57

Q: Hi there, I have question again on order number 2170605175520. Could you help me to check where my order is right now? Since my eyeglasses were broken, I had to pay for the extra shipping cost in order to receive the item sooner. However, it have been 2 weeks already, but I did not have my item. Please check it again and give me a reasonable answer. Thanks

A: 2017-06-18 14:21 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. your package was on your country i think you will receive it.

MorgannHaire Time: 2017-06-19 09:32

Q: Trying to check on my shipping info. Still have not received my glasses.

A: 2017-06-14 10:41 Arrival at Destination Post (Country: US)

DiannaSnow Time: 2017-06-19 02:47

Q: Still waiting to hear if my glasses have been mailed yet?

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we will send it as soon as possible. Best wishes.

PatRobinson Time: 2017-06-18 10:51

Q: I am searching for cateye glasses, as closely as possible as the one's that came out in the 40S and 50's. Can you help me find these. If not I need glasses as closely as possible. The turned up frames are the only type I will wear

A: you can visit our website and choose lenses you like.:)

ShawnaMiddleton Time: 2017-06-18 05:16

Q: Just placed my order. My pd is flipped. It should be 32.5 on the right and 32.0 on the left.

A: OK， we will change for you.

ThaliaFlecha Time: 2017-06-17 05:30

Q: I placed my order over a week ago and still didn't recieve my glasses. I'm only concerned because I paid extra money to have them delivered sooner.

A: 2017-06-18 11:48 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

Johana Rivera Time: 2017-06-16 15:47

Q: I placed an order on 6/01/17 and would like to know when I should expect my glasses to arrive?

A: 2017-06-19 08:54 Despatched to overseas (Country code: US) i think within a week you will receive it.

MaryCastillo Time: 2017-06-16 13:35

Q: Hello, I was wondering if there is a way I can check the status on the shipping of my order. Order # 2170606144205

A: 2017-06-18 11:21 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece. and you can track from here:www.17track.net

krystal Time: 2017-06-16 11:56

Q: hello I just noticed a size on my glasses order. does it pick for me when I enter my prescription or should I have measured something for that to change. As it stands one pair I ordered is middle and one is large thanks krystal koshowski

A: so do you want to change your frames?

Gabrielle Time: 2017-06-15 19:39

Q: I made a mistake about my prescription. Can i return my glasses to you so you can fix it to the right prescription ?

A: i think the international fee is very expensive, we can give you a coupon code ,and you can buy another pair.

lirettemaude Time: 2017-06-15 18:13

Q: Hey, The 2017-05-27, I order 4 glasses and I payed the extra shipping for get my order into 2 weeks max, but I did not get them 3 weeks later. I'm disapointed and stressfull. With the tracking link you send me , it's writing that my order arrived at destination since 4 days and all my informations are good. What happen ? My tracking number is RF459201710SG . I want explication and I would appreciated to get back my extra shipping money.. you did not respect your engagement.. Maude

A: 2017-06-12 21:24 Arrival at Destination Post (Country: CA) i think you will receive your package soon.

MiaGallardo Time: 2017-06-15 18:10

Q: Which frames are over 50 in frame height? Is there a way to categorize by this feature? I wish to purchase frames that are larger but still square at the bottom.

A: www.wherelight.com you can visit our website and choose lenses and frames.

RonettaEdwards Time: 2017-06-15 17:28

Q: I have waited over a week still have not received my glass??? Now what's wrong

A: 2017-06-12 21:42 Arrival at Destination Post (Country: US)

ChandiBaker Time: 2017-06-15 08:08

Q: My order has been in the unreceipted part of the process for some time now. I paid for fast shipping so what does that mean?

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed, we’ll send it to you soon, thank you for your understanding. Best wishes

BethCampbell Time: 2017-06-15 07:44

Q: Order # 2170522081300 When I check, it looks like this order is complete. When will it be shipped? I placed the order on May 22 - did not expect that it would take this long. Note that I have ordered through one of your competitors (Zeni Optical) and have received the glasses within 1.5 weeks from them. It is almost a month since I placed the order to you.

A: dear customer, we have checked for you ,your package was sent out on the 15th June,2017-06-16 01:23 CN, Shanghai, Export Scan.

Louise Wilson Time: 2017-06-15 01:35

Q: Hi there. I previously asked if my order was received as the screen froze when I was completing the transaction. You said it had been received. I have no email confirmation. No reference number. No tracking information. Nothing. Ive paid for express delivery, I don't have anything from you, but I notice you have taken money from my account.

A: dear customer,we have checked for you,we send out your package today, you will receive it in a week.

DiannaSnow Time: 2017-06-14 17:30

Q: Just wondering if my glasses have been mailed out yet?

A: Dear customer, we checked for you, your glasses with progressive lenses/ADD, it’s need to be designed and has been completed, we’ll send it to you soon, thank you for your understanding. Best wishes

LucyAitken Time: 2017-06-14 15:05

Q: Hi, I'm very interested in this sunglasses: Vince Number: 640 Are the lens mirrored or just normal black lens if that makes sense? thanks :)

A: Dear customer, black is the normal lens. But this can make them mirrored lens by other color.

hannahdang Time: 2017-06-14 13:13

Q: Hi, my order number is 2170605175520. I couldn't check the shipping status. It said that the tracking number is not found. Can you please help me to check it again? thanks in advance.

A: Dear customer, sorry to disturb you. The shipping company has some problem, so they delay delivering goods some days. And They deliver goods yesterday, please wait some days.

PaulaStevenson Time: 2017-06-14 09:02

Q: I'm not for sure that I have the information filled out right. Is there some way I can send you a picture of my prescription & you can check it?

A: Dear customer, I will sent your prescription to your email, please check it a moment.

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