Free shipping on $69.00+
  • · Order grand total over US$69.
  • · Automatically apply without coupon code.
  • · Only for US/CA/UK area temporarily.
  • · Exceeding 5 pairs will be charged shipping fee.
 Buy 1, get other frames 50% off
  • · Select at least 2 frames,and 50% off will be automatically applied to the lower-priced frames.
  • · Maximum 6 frames per order.
  • · Sale items are also eligible for this offer.
Login | Register Help Buyers show
Eyeglasses
Glasses
Shop All Glasses
Women's Glasses
Men's Glasses
Kids' Glasses
Accessories

Best choice for daily life

Balance individuality with comfort

Match with large lens size

Unique frame shape

 Sunglasses New in Lenses
Prescription
MR-8
Driving Glasses
Progressive
Bifocal
Reading
Tinted
Photochromic
Anti-Fog lenses
Blue Light

Blue Light
Polarized

Polarized
Featured
Asymmetrical Glasses

Asymmetrical Glasses
Clip-on Glasses

Clip-on Glasses
DISCOVER
Eyeglasses for Your Face Shape
Adjustable Nose Pads
Rimless Glasses
Progressive Partner Metal Frames
Glow In Dark Glasses
FantasyAstral Kid's Glasses
Metal Metal Rosy Collection Rosy Collection
Flash sale $1 Affiliate
Recently Searched
Popular Searches

Consulting Servive Center

MargaretTurner    Time: 2018-10-21 03:58
Q: Ordero # 2181001115829 I ordered glasses on Oct 1. thought more then enough time had elapsed. a friend of ordered glasses on 10/6/2018,her package arrived on Oct 19. I paid extra shipping. I wrote a note. tracking shows it had not been picked up from your shipping center.. glasses say delivery oct 23. im leaving out of state on oct 23 (hours before mail delivery). Imvery upset in regards to your shipping center Margaret Turner Megof56@yahoo.com
A: Dear customer, we have checked and the tracking information was updated today, your patience will be greatly appreciated.
Eugenia    Time: 2018-10-20 12:44
Q: hi, I just placed an order and i didnt allow me to enter the 20% Discount. Can you fix it so i can check it out
A: Dear customer, we have checked and you have applied the code to your pending order, would you please try again if you like?
TammyMarshall    Time: 2018-10-20 11:19
Q: For my prescription the left eye cylinder is -2.50 not. When it sent me the confirmation email link it did not give me the option to change this. Please get back to me to let me know you have received this... thank you.
A: Dear customer, we have made changes to it.
TiffanyLeGrande    Time: 2018-10-20 10:14
Q: I just got the glasses I have been waiting on for almost a month and they don't look like anything I wanted. The frame is flimsy and looks like it could break and the lens are so thick that I get a severe headache. I bought my last pair from you and they are amazing, but these are horrible. Can I send them in and try to get a different pair?
A: Dear customer, can you take a photo to show us how thick it is first?
carnettajones    Time: 2018-10-19 11:48
Q: I have progressive prescription...is bifocal the same ?
A: Dear customer, progressive is not the same as bifocal.
EricaSantos    Time: 2018-10-19 10:39
Q: Hi, I purchased glasses at the beginning of October. Purchase date was October 3, 2018, and and still have not received them. Ship Out is 994883654894.
A: Dear customer, we have checked and it was delivered, if you still have problems of it, please contact us.
Nicole Fowler    Time: 2018-10-19 10:31
Q: Hello the coupin code I am using is not working. Do you why that is? Thanks!
A: Dear customer, can you tell us the code first so that we can check it for you?
JemSpencer    Time: 2018-10-19 10:23
Q: Is it possible to get glasses that are size small in a size medium?
A: Dear customer, we have to tell you that it is impossible, the size is fixed.
COURTNEYANDERSON    Time: 2018-10-19 08:21
Q: Hello, I received my glasses and I think the prescription is different than what was given to you. How can I fix this?
A: Dear customer, can you take a photo of original prescription with PD and attach it in the email so that we can check it for you first?
MableBlake    Time: 2018-10-19 06:35
Q: I need to find my prescription to order new glasses
A: Dear customer, you can log into your account to check it if you like.
SandraRiell    Time: 2018-10-19 03:33
Q: RE: Order 2181009130408 Status states a label has been printed but USPS states the item has not been shipped. Really need my glasses, not sure how long the super glue is going to hold my old one together. Please help!
A: Dear customer, your order is in transit to the US. Your patience will be greatly appreciated.
TINAMEREDITH    Time: 2018-10-18 13:21
Q: Fields Number: A0084 Color: silver I can't really tell what color this is. Is it a light purple? grey? white?
A: Dear customer, we would like to tell you that it is a light blue with grey.
TINAMEREDITH    Time: 2018-10-18 12:39
Q: Do you have wide corridor Progressive lens? I like to have a larger viewing area than standard progressives.
A: Dear customer, we have to tell you that we do not have it.
JeniseSmith    Time: 2018-10-18 09:54
Q: Hello, I placed my order on October 3 and its stating my order was delivered on October 5th but I still don't have my glasses. Can you provide who they were shipped through such as FedEx, UPS or the general post office.
A: Dear customer, we would like to tell you that it is shipped via S.F. express. Your patience will be greatly appreciated.
JH    Time: 2018-10-18 07:52
Q: when will you have more of the Aaliyah eye glasses that are white in stock? I'm really wanting these pair. thanks
A: Dear customer, we will restock this frame recently, you can check it on our website one week later if you like.
taylorcain    Time: 2018-10-18 07:49
Q: Hello! I received my package with most items in the mail the other day, However I am missing 3 items. I am missing the Raychelle glasses, the Chelsea glasses, as well as the $45 gray sunglasses. 2180921124811 is the order number. Thank you!
A: Dear customer, we would like to tell you that they were sent to you separetly, the first package includes 9 pairs, and the second package include two pairs which are Raychelle and a $5.00 sunglasses, so please double check and tell us if the first package have nine pairs except the two ones? If so, that is correct.
ChandraWard    Time: 2018-10-17 16:06
Q: I received a coupon for my next order but I cannot locate it.
A: Dear customer, we have double checked and we can not find it either, can you remember the reason of issuing it?
JemSpencer    Time: 2018-10-17 14:29
Q: Hello, I placed an order and it does not reflect any of my prescription information! How can I fix this?
A: Dear customer, would you please tell us your correct PD and prescription so that we can make changes for you?
Cheryl    Time: 2018-10-17 05:02
Q: How can you find out your glasses prescription if you lost it?
A: Dear customer, you can get it from your eye doctor.
sj    Time: 2018-10-17 01:03
Q: Do you offer referral credit? I'd like to do video on this and offer to friends, is that possible?
A: Sorry. The referral credit is not opened yet. But we will release $300 bonus for Halloween video, you can follow us and do video to win the bonus since Oct.20.
LoidaMartinez    Time: 2018-10-16 18:05
Q: Do you offer high index 1.74?
A: Dear customer, yes, we do offer it.
KM    Time: 2018-10-16 08:26
Q: Can you tell me if my glasses have shipped yet? order id is 81810061149274 thanks! Kassie
A: Dear customer, we would like to tell you that the tracking number is 1ZX189650437005574 and you can track it on UPS website a couple of days later.
S    Time: 2018-10-16 06:47
Q: Does your company sell readers
A: Dear customer, yes, we do offer it.
RM    Time: 2018-10-15 21:18
Q: Hi, can you tell me if you will restock the style Hanks number 5069? Thanks!
A: Dear customer, we have to tell you that we will not restock this frame, please feel welcome to order on our website with another style if you like.
Kimmy    Time: 2018-10-15 19:36
Q: As much as i try ti like the glasses i bought i can't. i want a refund and ill return them. I'm so sorry
A: Dear customer, can you specify the questions so that we can see what we can do for you next? Do you mean that you do not like the glasses you ordered?
CaraKelsey    Time: 2018-10-15 17:41
Q: HI! My order said it was shipped and i check the shipping and it says it is not found. Did my glasses get lost?
A: Dear customer, the tracking information shows: 2018-10-15 19:10 UNITED STATES, 【UNITED STATES】 Arrived at the local distribution center. You should expect to receive your order soon.
JEBedney    Time: 2018-10-15 14:16
Q: Dear Madam/Sir: I ordered my glasses on September 26,2018; Order Number:2180926144014. Can you let me know when I will receive my glasses? Thank you sooo much! In Christ, Joan Elayne Bedney (615) 606-1302
A: Dear customer, the tracking information shows: 2018-10-12 15:17 ATLANTA, 【ATLANTA】 Departed from local distribution center. Your patience will be greatly appreciated.
TiffanyLeGrande    Time: 2018-10-15 14:04
Q: I got an email that my glasses were shipped on Oct. 3rd and its now the 15th and I haven't recieved anything. The tracking info you gave me is invalid, so I don't know where my glasses are.
A: Dear customer, the tracking information shows\"2018-10-13 12:29 COMMERCE, 【COMMERCE】 Departed from local distribution center\".
GenOrmond    Time: 2018-10-14 19:14
Q: I bought my glasses and they said they were shipped on the 10th it is the 14th now and i still haven't gotten them what do i do?
A: Dear customer, we would like to tell you that your order is now in transit to the US and when it arrives, the information will be updated. Your patience and understanding will be greatly appreciated.
DominicCannon    Time: 2018-10-14 01:13
Q: Hello! I need to change the email on my account to vita.iter.mors@outlook.com
A: Dear customer, we have made changes for you.
Question:
If you have any questions about our products and service, please leave a message. Our customer service members will answer your questions as soon as possible. Before you ask the questions, we suggest you make sure your email address is correct. Our customer service staffs are very happy to answer every question you will ask no matter what kinds of complaints and suggestions you give for we take customers as our gods.
Email:
Name:
Comment:
Trustpilot
30-day Return & Exchange Not Satisfied? No Worry!No Hassle!
Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee
SIGN UP FOR OUR NEWSLETTER
FOLLOW US

@wherelight

270 k followers

@where.light

30 k followers
DISCOVER
Cateye
New In
Flash Sale
Assistance Program
PROGRAM
Affiliate Program
COMPANY
About Us
Contact Us
Consulting Service Center
Shipping & Tracking
PRIVACY POLICY
Privacy & Security
Terms & Conditions
Intellectual Property Rights
Return & Refund Policy
NEED HELP?
FAQ
Help Center

Customer Service Department
service@mail-wherelight.com

Copyright ©2015-2025 Wherelight Inc. All rights reserved