Q: my question is, how do I redeem the points after I have selected the frames and put the prescription in. The shopping cart how do I submit it is there gonna be a cost for the glasses are do my points pay for them? That is my question I cannot get a clear answer. What do I do after I have submitted the points the frames and the prescription what is the next step on checking out?
A: Dear Stacy Reynolds,If you are going to use points redemption, not all frames on the site are available for points redemption. Only the frames in pointmall can be redeemed with points. The order of events is to go to PointMall, select the frames you want, click on Redeem Points, fill in your prescription and select the lenses you want, and add them to your shopping cart. You will need to pay for the lenses and shipping.