Buy Prescription Glasses Online at Affordable Prices

Janelys Villalta Time: 2025-06-13 14:55

Q: Hello! I ordered a pair of transition glasses and they are not transitioning the way I envisioned. Is it possible to exchange them for a pair of prescription sunglasses?

A: Dear Janelys Villalta, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

Malubag Josemaria Time: 2025-06-13 14:45

Q: I ordered photochromic pink lenses but received regular clear lenses order number 80525172058026

A: Dear Malubag Josemaria, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

Misuan Hollins Time: 2025-06-13 11:41

Q: Wondering how come I was charged for shipping when it is advertised on your site that over $69 is free shipping ?

A: Dear Misuan Hollins, We are sorry to tell you that you need to choose economy shipping if you want free shipping .

Ann West Time: 2025-06-13 09:56

Q: I need to return my glasses. I want to transition so when you walk into the sun, they turn into shades that is not happening. I’m not sure if I selected the wrong thing. I just need to know how to return and how to get that updated.

A: Dear Ann West, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

jwest Time: 2025-06-13 09:55

Q: I need to return my glasses. I wanted transition for when you go out in the sun and they are not transitioning so I’m not sure if the prescription or the add-ons that I added are correct but I need to have that redone.

A: Dear Ann West, We are sorry to hear that,would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a photo of it ? Or would you please put the eyeglasses on white paper in the sunlight directly at least 5 minutes and take a video of it ? Please don\'t put them in the car or put them at home. If the window of your car or window of home has UV protection film, the glasses will not change the color.

Connelly Leonard Time: 2025-06-12 17:34

Q: I need to change the address I put on my order

A: Dear Connelly Leonard, Please send the correct address asap, then we can change for you in the order

Angela Updegraff Time: 2025-06-12 14:36

Q: I am ordering glasses and my dual pd which is right 28 and left 28.5 says my d is too small for frames. It won't let me put my pd in unless it is bigger. Cannot I not order these frames with my pd number? They are about the size of frame I always buy. Thanks.. Angie Updegraff

A: Dear Angela Updegraff, The frame you choose can\'t make your PD now. Please kindly choose other frame to match your correct PD 56.5

britleo93 Time: 2025-06-12 10:06

Q: I need to change the shipment Address on my order

A: Dear Connelly Leonard, Please send the correct address asap, then we can change for you in the order

McGuire Melanie Time: 2025-06-12 09:56

Q: I am trying to purchase the Staci frames for prescription sunglasses but it only allows me to select frames only? Why can’t I purchase single vision lenses?

A: Dear McGuire Melanie,so sorry. the frame #Staci can\'t make Rx. please kindly choose other frames to make your Rx

Gladys N Desarden Garcia Time: 2025-06-12 06:09

Q: Hello. my sister is used to the new prescription. I dont need to send the lens. thank you for your help

A: Dear Gladys Desarden, Thank yo so much for letting us know. please feel free to contact us if you have any further questions

Kara Attebury Time: 2025-06-11 22:21

Q: URGENT PLEASE HELP!!! I have emailed seperately, and responded to the confirmation email I recieved. I realized directly after purchase that my sphere notation is positive instead of negative on 6 of 8 pairs I ordered. I did so immediately after purchase. Can the information be corrected before production of the glasses begins? Or if not, may I cancelation resubmit order? Im heart broken! That's so many many pairs of glasses with the wrong prescription!!! Please help! Order #80625112105067. The glasses affected are thes art numbers:3224, 6806, 18028, 11193, 95701, 0093. These should have negative sphere not positive. The numbers are correct but should be - not + values !! You can reach me at Brookedickson3333@gmail.com or my phone 479-256-3905. I emailed the correct prescription to your service address.Sincerely, Kara Attebury.

A: Dear Kara Attebury, Don\'t worry. we say your email and already replied your email. we have corrected your Rx for you in the order

brookedickson3333 Time: 2025-06-11 22:00

Q: I just ordered 8 PAIRS of glasses, only to see that somehow the prescription is wrong on 6 of them! It states a positive sphere on both eyes when it SHOULD be NEGATIVE!! I responded to the email conformation, AND sent a separate email to the service address listed in the email as well with the correct prescription. Will you be able to correct them before they begin processing? I found the error and e-mailed right away, within about 10 minutes from when I purchased. If not may I cancel?

A: Dear Kara Attebury,We would like to tell you that we have corrected your Rx and you can check the picture below.

Smilingfaces7298 Time: 2025-06-11 16:11

Q: I am trying to find my account with order history. Please assist.

A: Dear Sanora Thomas, We also received your email and found that you\'ve solved the problem. please let us know if you have any further questions

Andrew Time: 2025-06-11 13:29

Q: How do I order MR-8 Lenses?

A: Dear Andrew, we would like to tell you that you can choose Mid-Index 1.61 Pro lenses.

Paulette Nketia Time: 2025-06-11 11:48

Q: I want to buy frames without prescription how do I do that

A: Dear Paulette Nketia, after choosing the frames, you can click the \"Frame Only\" in the page.

Leon Mosberg Time: 2025-06-09 13:47

Q: Hello, I had a legal name change done and I can’t seem to be able to access updating my name on my account. It will only let me update the nickname on the personal info section. . I need someone to update the account to show my name as Leon Mosberg please. Thank you

A: Dear Leon Mosberg,we\'ve changed for you in your account.

Marva Clarke Time: 2025-06-09 10:51

Q: I’m trying to get information about my order

A: Dear Marva Clarke, The order is expected to be sent out today. And the tracking number will be updated to your system later after the order is sent.

Juliet Williams Time: 2025-06-08 04:51

Q: I need URGENT HELP!! UPS has scheduled my glasses to be returned to you after 1 visit to my home. I need you to get in touch with UPS to leave my package at a collection point or at a post office or my home. They are sending them back TODAY. Please help

A: Dear Juliet Williams, We are sorry to hear that, please don\'t worry, we have contacted with our local UPS office and they will email your local UPS about this.

Juliet Williams Time: 2025-06-08 04:40

Q: My glasses are being returned to you because I wasn't home when UPS tried to deliver. My glasses are slated to return to you. Please contact UPS and ask them to send the glasses to me at my address in the systen

A: Dear Juliet Williams, We are sorry to hear that, please don\'t worry, we have contacted with our local UPS office and they will email your local UPS about this.

Juliet Williams Time: 2025-06-08 03:34

Q: My delivery is being returned by UPS because I wasn’t home when they came. I need Wherelight to contact UPS and tell UPS to leave it at a post office or deliver it to my address. This is urgent

A: Dear Juliet Williams, We are sorry to hear that, please don\'t worry, we have contacted with our local UPS office and they will email your local UPS about this.

alysek02 Time: 2025-06-07 15:39

Q: I ordered these glasses and the address is wrong for some reason my PayPal account had an old address the correct address is 165 96th ln Ne Blaine mn 55434

A: Dear Alyse Khayat, we\'ve changed to the correct address for you in the order.

grinnellf Time: 2025-06-07 11:23

Q: I received one pair of glasses .I believe the on the pair is sold out I need to pick and additional pair.How do u go about doing this..Thanks

A: Dear Felicia Grinnell, You can choose a new frame in our website. Then please tell us the frame name and color. We will change it for you in the order.

renicabreen Time: 2025-06-07 10:53

Q: I need to cancel my order #80625071029230. The prescription is wrong. Cancel it so I could re order. Thank you

A: Dear Renica Sidoine, we\'ve solved this via email and we\'ve changed to the correct Rx for you in the order

renicabreen Time: 2025-06-07 10:51

Q: I need to cancel my order# 80625071029230. The prescription is wrong. CANCEL IT doi re order. Thank you

A: Dear Renica Sidoine, we\'ve solved this via email and we\'ve changed to the correct Rx for you in the order

CHARMAYNE MCCAIN Time: 2025-06-07 09:05

Q: Hi there. I am interested in a few frames for my need of readers. However, I am interested in progressive readers. Is it possible for me to order from your store or would I need a prescription? I was told by my Optometrist the strength recommended which you have but I didn't notice readers with progressive. Any assistance you can offer will be greatly appreciated. thank you. Charmayne

A: Dear customer, If you want to order progressive lenses, you need to have prescription and PD value. You can get them from your doctor. If you have any questions, please contact us when you are free.

victoria1zee Time: 2025-06-06 19:47

Q: i have Renwick frames which you still sell. i just need the prescription lenses, not the frame. is this possible?

A: Dear Victoria Zee, We are sorry to tell you that we can not sell lenses separately. But we can add a pair of Renwick in one of the order after you pay us the price difference. Do you still want us to add it ? About the shipping, we will combine two orders.

victoria1zee Time: 2025-06-06 19:41

Q: i have a frame you still offer. i just need new lenses. os that possible? i just placed two orders and emailed asking if this is possibke to order just menses but i havent heard back.

A: Dear Victoria Zee, We are sorry to tell you that we can not sell lenses separately. But we can add a pair of Renwick in one of the order after you pay us the price difference. Do you still want us to add it ? About the shipping, we will combine two orders.

gelmancandice82 Time: 2025-06-06 18:29

Q: Once my order has been shipped how long will it take for it to be delivered if I paid for expedited shipping?

A: Dear CANDICE GELMAN, We would like to tell you that the shipping time is 7-14 Business Days . About your order, you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190385895900405164

Lingenfelter Barbara Time: 2025-06-06 10:47

Q: Love my new glasses! Can I make them tighter on my head by applying pressure to the sides & ends around my ears? Thank you.

A: Dear Lingenfelter Barbara, We would like to tell you that you can run the arm under warm water for about 30 seconds, then grip the part of the arm located near the temple and bend them in a slightly inward motion.

Doreen Navas Time: 2025-06-03 17:10

Q: Paid for two glasses that are the same. I need to get a reply. I have not received anything

A: Dear Doreen Navas, Ok, we will cancel your order#80625011055026 and will refund you the money.

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