Buy Prescription Glasses Online at Affordable Prices

Stacy Reynolds Time: 2025-07-01 19:13

Q: once I completed with redeeming my points, pick it out the land putting the prescription in once I get to my checkout is giving me full price for the glasses so my question is what does the points redeem? What do I need to put in the code box so I can get what I need to complete the purchaseI have purchase a lot of glasses from here. In fact, this is the only place I have purchased glasses from so if you will please help me out with my question what does the points redeem? How do I check out to get my discount?

A: Dear Stacy Reynolds, In the Pointmall, there are three parts that you can redem: Frame, Accessories and coupon. First let\'s explain a little more about the process of placing an order using points for frames: If you are going to use points redemption, not all frames on the site are available for points redemption. Only the frames in pointmall can be redeemed with points. The order of events is to go to PointMall, select the frames you want, click on Redeem Points, fill in your prescription and select the lenses you want, and add them to your shopping cart. You will need to pay for the lenses and shipping.Points are only used for frames in this case. Please also take a screenshot of your shopping cart and give us a screenshot of the problematic part so we can check it. We also send you eamil,please send the picture in the email

glaviston2011 Time: 2025-07-01 19:08

Q: Unable to place the order. 20725011803166 Is the order number. I am trying to place the order on my flexible spending card.

A: Dear David Wallace Jr,so sorry, we don\'t support flexible spending card.please kinndly change another card or paypal to pay for the order

janeely18 Time: 2025-07-01 14:02

Q: Where is my package

A: Dear Jane Ely, We check the tracking number and it show that the parcel is expected to be delivered on July 3. And you can track the logistic information with this link: https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190385895900511001

Danielle Monty Time: 2025-07-01 09:09

Q: I'm trying to make a purchase using my HSA visa but Visa keeps declining the payment because something on your website is being flagged as fraud.

A: Dear Danielle Monty, maybe your cards don\'t support our website,please check with your bank for this

Danielle Monty Time: 2025-07-01 09:08

Q: My payment keeps getting declined because your website is being flagged as fraudulent

A: Dear Danielle Monty, maybe your cards don\'t support our website,please check with your bank for this

Evan M. Time: 2025-07-01 07:36

Q: I used my points to redeem a frame, but my perscription will not fit it. May I have the points back?

A: Dear Evan,Don\'t worry. We have cancelled the redemption for you and the points will be credited back to your account later.

Holly Bernard Time: 2025-07-01 07:08

Q: I had 928 or so points and I successfully redeemed 100 pts and put my glasses in my cart. I went back to my points mall and tried to redeem for the Pink Bartley glasses but it wouldn't proceed past the Points Mall screen. I refreshed and 500 pts are now gone and the Bartley set is not in my cart or anything. Can someone help me? This is the first time I'm trying to use my points and I'm not having the best experience. I also recently made a big order.

A: Dear Holly Bernard, Don\'t worry. We have cancelled the redemption of 500 for you and the points will be credited back to your account later. Then you can choose again

Juliann Rivera Time: 2025-07-01 05:50

Q: Hey, just wondering if I can pay extra and have them all shipped expedited I think there’s seven in total. And I’m just now realizing that I could’ve paid an additional $20 to have them shipped much faster.

A: Dear Juliann Rivera, Do you mean the five orders that all need to be shipped with express? Order 80725010642069,80725010525594,80725010305224,80625301902439 and 80625301626585. We can ship these 5 orders together and put them in one parcel,then ship with express. Could you acept this?

Carol White Time: 2025-06-30 13:21

Q: Prescription was changed after order. Order has old prescription.

A: Dear Carol White, We also saw your message in the after-sale. we\'ve updated to the correct Rx for you in the order.

Stéphanie Time: 2025-06-30 09:31

Q: Hello, if we wish to order a prescription progressive glasses but specifically used while working on a computer, is there something that needs to be specify while ordering so that it will be better?

A: Dear Stéphanie, Firstly, we suggest you to get a computer Rx from your doctor. Secondly, we recommend you to choose blue light blocker.

brycegorum54 Time: 2025-06-30 08:41

Q: How long does it usually take I’m just wondering that’s all. I will leave to amarcorps in august 20 something and I was wondering will I get it before I leave

A: Dear Makayla gorum, We sent you email on June 27,but we didn\'t get your reply. we need to confirm the prescription with you. we can\'t open the Rx picture you upload in the order Would you please take a photo of your prescription and attach it in the email so that we can check it for you ? and we also have corrected the address for you in the order

Stacy Reynolds Time: 2025-06-30 07:19

Q: my question is, how do I redeem the points after I have selected the frames and put the prescription in. The shopping cart how do I submit it is there gonna be a cost for the glasses are do my points pay for them? That is my question I cannot get a clear answer. What do I do after I have submitted the points the frames and the prescription what is the next step on checking out?

A: Dear Stacy Reynolds,If you are going to use points redemption, not all frames on the site are available for points redemption. Only the frames in pointmall can be redeemed with points. The order of events is to go to PointMall, select the frames you want, click on Redeem Points, fill in your prescription and select the lenses you want, and add them to your shopping cart. You will need to pay for the lenses and shipping.

zulma melvin Time: 2025-06-30 03:30

Q: How do i change my password?

A: Dear ZULMA MELVIN, You can change your password in your account. Please let us know if you have any further questions.

Wilcox Carlen Time: 2025-06-28 09:18

Q: I'm not asking if you sell lenses separately, I'm asking if you offer lenses made out of glass vs. plastic

A: Dear Wilcox Carlen, we don\'t offer lenses made out of glass vs. plastic.

Megan Emond Time: 2025-06-28 07:25

Q: My glasses that I ordered were sent to and incomplete address as the apartment number was missing. The package is being sent back to sender and I’m wondering how I can resolve this issue and get me glasses as soon as possible as my last pair broke and I currently am having issues seeing while driving.

A: Dear Megan Emond, Please send us the correct address asap, then we can change for you in the order. After we receive the returned parcel, we can resend for you

Stacy Reynolds Time: 2025-06-27 21:35

Q: Can you please tell me how to redeem my points once I have selected my frames and prescription. How do I check out using my points?

A: Dear Stacy Reynolds, if you are redeeming for frames, after redeeming the website will be redirected to the frame page of your choice, then you can add prescription and add it to the shopping chart. If you don\'t add your prescription immediately after redeeming, you can still go back to Point mall and find the frames you\'ve redeemed.

Stacy Reynolds Time: 2025-06-27 15:24

Q: Once I have redeem my frames and put the prescription in with my points, how do I submit my order? What do I need to put in the box so that I can redeem my points and what happens to the points that I use for a pair of glasses that I decided that I did not want to Receive thank you in advance

A: Dear Stacy Reynolds, if you are redeeming for frames, after redeeming the website will be redirected to the frame page of your choice, then you can add prescription and add it to the shopping chart. If you don\'t add your prescription immediately after redeeming, you can still go back to Point mall and find the frames you\'ve redeemed.

Pamela Morgan Time: 2025-06-27 11:27

Q: Can I use the BOGO50 and 30% off for being a new customer at the same time?

A: Dear Pamela Morgan, sorry, we only support one coupon per order. can\'t use BOGO50 and 30% off at the same time

Lark Kuhta Time: 2025-06-27 11:15

Q: 80625271111499 -- I accidentally requested "silver mirror" polarized lenses on the Dominic frame I just ordered. I meant to have it be solid gray polarized lens! Can you switch it for me? Thank you!

A: Dear Lark Kuhta, Okay, we\'ve changed to the polarized grey lens for Dominic frame for you in the order.

Stacy Reynolds Time: 2025-06-26 17:36

Q: How to use my points?

A: Dear Stacy Reynolds, you can log into our website with your account and there is a pointmall in your account. You can use points to redeem, if you are redeeming for frames, after redeeming the website will be redirected to the frame page of your choice, then you can add prescription and add it to the shopping chart.

Wilcox Carlen Time: 2025-06-26 15:27

Q: Do you offer glass lenses?

A: Dear Wilcox Carlen, so sorry, We don\'t sell lenses separately.

Sarah Anne Bond Time: 2025-06-26 14:51

Q: The PD on my prescription is 63 for right eye and 60 for left eye. However, the highest option is only 40 for selection when ordering. Should I just pick 40 for both eyes since it's the highest option??

A: Dear Sarah Anne Bond, Most adults have a PD between 54 - 74 mm. maybe it can\'t be 63 for right eye and 60 for left eye at the same time. Could you please send us the picture of your prescription and also tell us the frame you choose? Then we can check the correct PD for you

Lacey Elkins Time: 2025-06-26 11:52

Q: Checking on order 80625131432194, the updates haven't updated since the 19th. Wondering will it will ship

A: Dear Lacey Elkins, After checking the staus of the order, it\'s expected to be shipped out today. And the tracking number will be updated to your order after it\'s sent out later.

Alexis Soresina Time: 2025-06-26 11:10

Q: I was wanting to know if there was a National Provider Identifier Number?

A: Dear Alexis Soresina, sorry, we don\'t have this

Makayla gorum Time: 2025-06-25 19:35

Q: it has my address at 8025 it should be 14316 Buckton Lane Matthews nc 28105.

A: Dear makayla gorum, We\'ve changed to the correct address for you in the order.

rodton Time: 2025-06-25 14:45

Q: Good day wen an item is sold out do u get more in stock

A: Dear Rodton, It depends on exactly what the frame is. please tell us the name of frame, then we can check for you

sheliaannhowell Time: 2025-06-25 13:21

Q: I paid for an order in the amount of 72.32 on June 18th. Trying to see where that shipment is.

A: Dear Shelia Howell, Could you please send us the order number to check? We can\'t find your order of amout 72.32 in our system by searching your email and name. the lats order after searching is placed in May 29.

jaylin mclennan Time: 2025-06-24 16:21

Q: Hello i forgot to put my apartment number on my delivery address. My delivery address should be updated to 6402 weber rd Apt G10 corpus christi Tx 78413.

A: Dear Jaylin Mclennan, Please don\'t worry, we have corrected them for you

meagen49 Time: 2025-06-24 10:14

Q: Were are my glasses. I'm not able to track them . I didn't recieve an email that they have been shipped.

A: Dear Meagen Evett, We would like to tell you that we sent the email to your email address: meagen49@gmail.com About your order#80625181105239, you can check the shipping status at https://tools.usps.com/go/TrackConfirmAction?tLabels=9200190385895900488464

Veronica Moore Time: 2025-06-24 09:44

Q: I received an email stating that I could use 3 codes on glasses orders for my birthday, but when I try to use the codes it replaces them rather than using them all at once. I would like to use the discounts all at once since I am ordering multiple pairs of glasses.

A: Dear Veronica Moore, We are sorry to tell you that three codes can not be applied to one order at the same time. We suggest you to choose one code to use.

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