Buy Prescription Glasses Online at Affordable Prices

Leonie Time: 2018-04-15 05:43

Q: Hi, do you ship to malta? Thanks

A: Dear customer, yes.

DeniseDrake Time: 2018-04-14 05:16

Q: Just wondering if you can tell me about how much longer it will be on delivery on my glasses, I cannot get any tracking information since 3/21/18 and they shipped 3/19/18 Thank you

A: Dear customer, I\'m sorry to let you wait so long. You know sometimes Logistics information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding.

AntonellaPanarosa Time: 2018-04-14 01:25

Q: Hi, I'm an Italian customer I tried to buy a frame on your site but I did not allow myself to continue when I enter the shipping address. Can you help me?

A: Dear customer, if you use the phone to buy the frame, please change to us computer. Thank you.

Robin Time: 2018-04-14 00:59

Q: Hey WhereLight, I've got a 2 questions, where I couldn't find the answer on the website. first question: can I order a frame without the lenses? Second question: where can I find your shippingcosts? (to the netherlands) thanks in advance Robin

A: Dear customer,you can buy a frame without the lenses. You just need to choose the \"Frame only\". There are two shipping methods for you. Free shipping will take 30-45 business days to take it. And Express shipping($18.95) will take 3-10 business days to get it.

AntonellaPanarosa Time: 2018-04-13 03:42

Q: hi, i'm an italian customer. I'm trying to buy from your site but when I enter the shipping address does not allow me to continue ... why? thank you best regards

A: Dear customer, can you send a screenshot to us by email?

SabrinaFortson Time: 2018-04-12 22:29

Q: how do I change shipping address?

A: Dear customer, of course. Please tell us your new address, and we will change it for you.

Betsy Time: 2018-04-12 14:37

Q: I am looking for reading glasses. I love your frames but I only need prescription for distance, not close in. Can I buy your frames with a 2.75 reading strength?

A: Dear customer, of course. You just fill in the prescription form when you place an order.

CarlaWare Time: 2018-04-12 11:05

Q: What type of frames would you likely to recommend to a person who has an oval face. Square, round, rectangle, big, small. etc.

A: Dear customer, you just can \"TRY ON\" the glasses on the product page.

DorisBarnes Time: 2018-04-12 11:05

Q: How do you place an order

A: Dear customer, you just fill in the prescription form when you place an order.

DeDeGuinn Time: 2018-04-12 09:01

Q: How long do I have to return prescription glasses, if I am unhappy with them?

A: We are unable to accept returns for glasses customers feel are not a \"good fit\". We are proud to offer free and reasonable shipping to all of our customers, but we are unable to cover the cost for return shipping. Should you chose to return your glasses, you will be responsible for the cost of postage back to us. This cost often amounts to the same, if not more than, the cost of the glasses being sent back. Prescribed glasses will receive a refund of 50% their original cost.

HeatherVilaros Time: 2018-04-12 08:45

Q: How can I return a purchase for a refund? The glasses do not fit properly.

A: we are unable to accept returns for glasses customers feel are not a \"good fit\". We are proud to offer free and reasonable shipping to all of our customers, but we are unable to cover the cost for return shipping. Should you chose to return your glasses, you will be responsible for the cost of postage back to us. This cost often amounts to the same, if not more than, the cost of the glasses being sent back. Prescribed glasses will receive a refund of 50% their original cost.

JocelynDansby Time: 2018-04-11 22:10

Q: LS853020128CN... package says undelivered. But undelivered where? Are they even in the USA yet?

A: Dear customer, I\'m sorry to let you wait so long. You know sometimes Logistics information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding.

Melinda Time: 2018-04-11 19:40

Q: Do you polish lens edges?

A: Ya,we did it.

LynetteJohnson Time: 2018-04-11 14:33

Q: why when I try on Abagail they are too big for my face are all your glasses this big I tried on another pair also and they are too big. and where do I add my prescription number and it ask for my dp number what is this I have the distance between my eyes which is right eye 30.5 and left eye 32

A: Dear customer, you just click \"Have two PDs?\". You can fill in the two PD.

Ashton Time: 2018-04-11 09:49

Q: Hello I am actually trying to place this order for my 13 year old daughter. I do not wear glasses and was referred to you all by my sister. I am currently looking at my daughter frame that she broke yesterday and I am unsure of which glasses to choose. The inside of the frame reads IM306 55 15-145 blk I am unsure of which frames to choose from, please help me. Thanks

A: Dear customer, I\'m sorry to hear that. Please tell us your order number, we will solve the problem for you.

SharonMcknight Time: 2018-04-11 09:27

Q: Having difficulty with the "Try on". The option only appears with some frames. Is there a way this can be corrected?

A: Dear customer, I\'m sorry, we will let the workers add pictures.

PatriciaMcDonald Time: 2018-04-11 07:44

Q: I have not received my glasses yet, can you please check into it for me please. 2180330073527 2018-03-30 Thank you, Patricia

A: Dear customer, your glasses have arrived in USA. Don\'t worry, you will get it soon.

traci Time: 2018-04-11 07:15

Q: Hello do any of your cateye frames capable for bifocals?

A: Dear customer, most of the cateye frame can do bifocals.

Justina Time: 2018-04-10 18:33

Q: I would like to order the Moana's and get dark lenses in them for sunglasses, no prescription. Is that possible.

A: Yes,we can make it,thanks for your reply.

Kayleen Time: 2018-04-10 15:49

Q: Can I order transitional so they change in the sun, Thanks

A: Dear customer, yes.

DanaLamothe Time: 2018-04-10 15:37

Q: Hi there, I received my new glasses today but instead of black, which I ordered, the frames are a dark blue. My receipt that was included in the package says "frame color black"

A: Dear customer, please send the picture of the frame to us by email. We will check it for you.

Pauline Time: 2018-04-10 12:21

Q: Hi, I like to find out if it’s possible for me to get a progressive glasses with my prescription?

A: Dear customer, if your prescription shows that you need progressive glasses, of course yes.

BRIDGETTE Time: 2018-04-10 12:10

Q: My PD is 33.8 in one eye and 33.9 in the other what should I put for the PD because they are not in the drop down to select from?

A: Dear customer, you just choose 34 both.

Pq Time: 2018-04-10 11:23

Q: Do the fashion frames come with clear lenses or its just the frame only?

A: Dear customer, this is the frame only.

MeganVincent Time: 2018-04-10 09:43

Q: Hello, my order has been stuck somewhere since the 27th. 2180307115903 is the order number. Just curious if there's anything that can be done? Is this normal? Thanks.

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

TaraEggen Time: 2018-04-10 06:24

Q: My order has been "awaiting arrival at the postal facility in Texas since March 25. Can you please me know where my order is?

A: Dear customer, please contact your local post office first. If you can\'t get your glasses within the prescribed time, we will remake for you. Don\'t worry.

SarahNelson Time: 2018-04-09 18:33

Q: I think one of my glasses didn't get the anti glare on them

A: Dear customer, what is wrong with your glasses?

Peggy Time: 2018-04-09 13:37

Q: Hello can I order frames only thank you

A: Dear customer, you just choose the \"Fashion\" “Frame only”.

PamRogers Time: 2018-04-09 09:21

Q: I just checked on my order , it says cargo allocating , what does that mean ?

A: Dear customer, your glasses has been shipped out. We will send the shipping code to you today.

CynthiaWheeler Time: 2018-04-09 06:15

Q: Can I email my prescription -- just for your review.

A: Dear customer, if you can\'t read the prescription, you can send the picture of it to us. We will tell you how to place an order.

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