Free shipping on $69.00+
  • · Order grand total over US$69.
  • · Automatically apply without coupon code.
  • · Only for US/CA/UK area temporarily.
  • · Exceeding 5 pairs will be charged shipping fee.
Login | Register Help Buyers show
Eyeglasses
Glasses
Shop All Glasses
Women's Glasses
Men's Glasses
Kids' Glasses
Accessories

Best choice for daily life

Balance individuality with comfort

Match with large lens size

Unique frame shape

 Sunglasses New in Down to $3 Lenses
Prescription
MR-8
Driving Glasses
Progressive
Bifocal
Reading
Tinted
Photochromic
Blue Light

Blue Light
Polarized

Polarized
Featured
Asymmetrical Glasses

Asymmetrical Glasses
Clip-on Glasses

Clip-on Glasses
DISCOVER
Eyeglasses for Your Face Shape
Adjustable Nose Pads
Rimless Glasses
Progressive Partner Metal Frames
Metal Metal Rosy Collection Rosy Collection
Flash sale $1
Recently Searched
Popular Searches
 1

Consulting Servive Center

NereidaBuenrostro    Time: 2022-07-25 08:55
Q: Hi, I’m trying to get sunglasses for my daughter and I put in her prescription but it’s asking me for PD but it’s does not have it in her prescription, please help!!
A: Dear Nereida Buenrostro, If you don\'t know the PD, you have rights to contact the doctor/optometrist to get the accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .
Reba Sanchez     Time: 2022-07-24 09:15
Q: I need help in getting choices from my wish list to my cart and checking out.
A: Dear Reba Sanchez, we would like to tell you that you can check the details of the frame and add the frame into your shopping cart.
Penni Taylor     Time: 2022-07-24 02:36
Q: Order NO.: 82207240231000 When I uploaded my prescription I wasn't sure where to put the reading addition, I put it in both right and left and uploaded a photograph of the actual prescription. I hope this is correct? If possible I need them as soon as possible thank you
A: Dear Penni Taylor, Thanks for your understanding. We have checked your prescription and the prescription you filled is correct. We will process your order immediately.
Nadiaromero    Time: 2022-07-23 10:13
Q: Hello I tried to enter my prescription but once I want to add it; the system is asking me to add PD. My prescription doesn't show a number I can enter but it is showing only Dist PD right eye and Near PD left eye. Don't know what to do and would love some help, please.
A: Dear Nadiaromero, If you don\'t know your PD,you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .
Lara    Time: 2022-07-22 17:05
Q: Hi the wells glasses with the rhinestones doesn’t have an option for prescription-can I get them in prescription?
A: Dear Lara, would you please send us the screenshot of the frame ?
Bonnita Lavis    Time: 2022-07-22 08:55
Q: I have an old order that'll I would like to reorder. 82201061430576. I just lost these glasses at the beach. Can I render the exact same ones?
A: Dear Bonnita Lavis, here is the link of the frame: https://www.wherelight.com/wl/GetInfo-2071.html?c=black You can order it by yourself.
LaurelLee    Time: 2022-07-21 07:30
Q: 82206301423420 Yes you can ship it please!
A: Dear Laurel Lee, Ok. We will ship your order now and we will email you a tracking number later.
KimMetz    Time: 2022-07-20 21:50
Q: I purchased my glasses yesterday and forgot to use my BOGO coupon. Can I still use it please?
A: Dear Kim Metz, we have checked your order and we are sorry to tell you that the frame in your order is discounted frame. So we can not apply other discount in your order again.
Ronna Reynolds    Time: 2022-07-20 06:09
Q: I bought glasses from you I'm looking for same style frame in different collors
A: Dear Ronna Reynolds, we would like to tell you that here is the link of blue Aiyana: https://www.wherelight.com/wl/GetInfo-2489.html?c=blue
LaurelLee    Time: 2022-07-20 02:18
Q: Hello! Order 82206301423420 in regards to my address I sent an email to service@wherelight.com, I have not recieved any contact or questions from you, the correct address is in Belgium
A: Dear Laurel Lee, we would like to tell you that the address in your order is Belgium. Could we ship your order out ?
LaurelLee    Time: 2022-07-19 16:28
Q: Hello, I have Order NO.: 82206301423420 and was wondering when it’s going to ship? It has been over 20 days. Thank you!
A: Dear Laurel Lee, we asked you about your address. But you don\'t reply us. Would you please tell us your correct address ?
SheniquaJohnson    Time: 2022-07-19 08:41
Q: When will my order arrive
A: Dear Sheniqua Johnson, Your item arrived at the RALEIGH NC DISTRIBUTION CENTER origin facility on July 19, 2022 at 5:34 pm. The item is currently in transit to the destination. You will receive it soon.
StephanieHarris    Time: 2022-07-18 12:21
Q: When will my order ship I placed a order on july 9,2022 on a sat. Just want to know how long it take for the glasses to ship
A: Dear Stephanie Harris, sorry, would you please tell us the order number first ?
kristenharloff    Time: 2022-07-17 22:03
Q: My order number is 82207101724237. It said it shipped 3 days ago but there is no tracking info says label was created but nothing is in system
A: Dear Kristen Harloff, We would like to tell you that we have shipped your order out. We have checked the tracking information and it shows that it arrives in the USA. Due to the COVID-19, the update of the USPS tracking information is unstable. Sometimes the tracking information will be updated after the package arrives at the destination. We will try our best to make sure that you will receive your package.
Bernadette    Time: 2022-07-17 17:54
Q: Hi there! I have a HSA (health savings account) card that I would like to use, is that possible?
A: Dear Bernadette, we are sorry to tell you that we don\'t support HSA.
MarcusSpraggins    Time: 2022-07-17 15:06
Q: I've place orders for three pairs of glasses on July 8....they are still in processing. I need these glasses for vacation. I have order more than 25 pairs of glasses from this site and it has never taken this long to process them.
A: Dear Marcus Spraggins,would you please tell us the order number ?
WendyIngemann    Time: 2022-07-16 09:50
Q: Order NO.: 822070408241212022-07-04 08:08:12 Where is my order? If I haven't received it by Tuesday July 19th please refund my money as I will no longer be in the country they are being shipped too. I was told 5 days to ship. I'm not happy at all.
A: Dear Wendy Ingemann, we are sorry for the delay. We will ship your order out today. Do you still want it ?
Cindy Mousseau     Time: 2022-07-13 16:56
Q: I found an ad on Pinterest for wherelight and they had a picture of retro floral horn rimmed glasses that I’m looking for on the site and I cannot find them. Can you possibly send the names of glasses like that or a links to them.
A: Dear Cindy Mousseau, sorry, would you please take a photo of this frame and send it to us ?
JaniceHardman    Time: 2022-07-11 17:09
Q: Where is my order this was placed 6/19/2022 and I still have not recieved my glasses....please respond, thank you....... 822061914562632022-06-19
A: Dear Janice Hardman, we are sorry for the delay. We would like to tell you that we will ship your order out this week.
TammyCounce    Time: 2022-07-11 08:59
Q: Hi When ordering glasses online I always pick 2 PD numbers of 30 and. 30 but your numbers do not allow me to put that or using one code of 60. What do I do..THANKS IN ADVANCE ..Tammy
A: Dear Tammy Counce, would you please tell us which frame you want to choose ?
TeresaDavis    Time: 2022-07-11 08:37
Q: I am still waiting on order #82206040440453 I actually paid for quick shipping and its been quite awhile. Can you please let me know when it ships Thank You
A: Dear Teresa Davis, we are sorry for the delay. we will ship your order out this week.
Amy    Time: 2022-07-11 04:57
Q: Can your frames be ordered with reader/magnification in them like a 2.0/ 2.5? Thank you so much
A: Dear Amy, we would like to tell you that you can choose single vision reading lenses and the strength in the SPH value. We would like to tell you that if you don\'t know the PD, you have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .
JennCutter    Time: 2022-07-08 13:10
Q: Are you able to check and see how long until my order will ship and arrive (or where my order is being shipped from)?
A: Dear Jenn Cutter, we would like to tell you that we will ship your order out this week. When it is shipped out, we will email you the tracking number, your patience and understanding will be greatly appreciated.
SheniquaJohnson    Time: 2022-07-07 07:16
Q: Can I get a free coupon
A: Dear Sheniqua Johnson, sorry, do you mean that you want buy one get one free discount ?
JackieStrobl     Time: 2022-07-05 19:48
Q: One pair of the glasses that I would like to order says that the PD is 62 and up. My optician said that mine is 60. Would 62 not work for me?
A: Dear Jackie Strobl, we suggest you to choose other smaller frame.
Dianne Bridger    Time: 2022-07-03 02:26
Q: I have a complicated script, as I have a disease of Corneas called Keratoconus, can u fill heavier scripts? Is your glass all coated to prevent scratches etc? Also I live in Australia . Thank u Di
A: Dear Dianne Bridger, would you please take a photo of the original prescription with PD and attach it in the email so that we can check it for you first?
Peter Duperval    Time: 2022-07-01 19:18
Q: I’d like someone to contact me in the morning please at 917-560-6951
A: Dear Peter Duperval, sorry, would you please tell us your questions in details ?
SheilaWilliams    Time: 2022-07-01 19:05
Q: what is pd value? Not shown on my prescription
A: Dear Sheila Williams, PD refers to Pupilary Distance. If you don\'t know your PD, You have rights to contact your doctor/optometrist to get your accurate PD value, or you can download this APP to measure it: https://www.glassifyme.com/pd-meter-app/ .
DorisGarlic    Time: 2022-07-01 06:51
Q: My glasses I received on 3/22/2022 the frames broke how did I get them repaired.
A: Dear Doris Garlic,We are sorry to hear that, please don\'t worry. We will try our best to help you. But in order to see which part causes problems, would you please take a photo of the glasses to show us the problem first?
TiffanyMcMillin    Time: 2022-06-28 09:09
Q: Hello! My order allegedly shipped on the 23rd of June but when I check the tracking it only says that the label has been created. Can you give me any updates?
A: Dear Tiffany McMillin, the tracking shows that 2022-06-28 20:38 RALEIGH NC DISTRIBUTION CENTER, Arrived at USPS Regional Origin Facility -> Your item arrived at our RALEIGH NC DISTRIBUTION CENTER origin facility on June 28, 2022 at 8:38 pm. The item is currently in transit to the destination. Please don\'t worry, you will receive your order soon.
Question:
If you have any questions about our products and service, please leave a message. Our customer service members will answer your questions as soon as possible. Before you ask the questions, we suggest you make sure your email address is correct. Our customer service staffs are very happy to answer every question you will ask no matter what kinds of complaints and suggestions you give for we take customers as our gods.
Email:
Name:
Comment:
Trustpilot
30-day Return & Exchange Not Satisfied? No Worry!No Hassle!
Safe Shopping Guarantee Free Shipping Over $69 and 365-Day Frame Guarantee
SIGN UP FOR OUR NEWSLETTER
FOLLOW US

@wherelight

270 k followers

@where.light

30 k followers
DISCOVER
Cateye
New In
Flash Sale
Assistance Program
PROGRAM
Affiliate Program
COMPANY
About Us
Contact Us
Consulting Service Center
Shipping & Tracking
PRIVACY POLICY
Privacy & Security
Terms & Conditions
Intellectual Property Rights
Return & Refund Policy
NEED HELP?
FAQ
Help Center

Customer Service Department
service@mail-wherelight.com

Copyright ©2015-2025 Wherelight Inc. All rights reserved