Buy Prescription Glasses Online at Affordable Prices

Sue Time: 2017-04-10 17:05

Q: I want to order, progressive lens. However, you do not ask how I wear my glasses. How do I know where you set the seg height in the frame?

A: dear customer,you can visit our website,www.wherelight.com and you can choose the glasses you like.

AloraVerdin Time: 2017-04-10 15:37

Q: Hello. I was wondering the status of my order. My order number is 81703301056322. Thanks!

A: Dear customer,we check it for you .your order status is: 2017-04-03 16:02 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.I think you will receive your package soon.

CarrenytaBroom Time: 2017-04-10 13:47

Q: LW035301377CN this is my tracking number i i have not got my eye glass in mail sence i order them can some one let me know what going on or can i get a full refund and keep the glass or get my money back

A: Dear customer,can you give me your order number?

HaileyEvans Time: 2017-04-10 07:38

Q: I just placed an order and my zip code is one number off! Can we fix this somehow?

A: Dear customer,you can tell us your right zip code by email and we will change it for you.

LashonnaWilliams Time: 2017-04-09 14:04

Q: Does fashion glasses comes with lenses?? I hope so!!!

A: dear customer,we provide the single vision lenses for free.

TamalaHalton Time: 2017-04-09 07:33

Q: Haven't received my glasses.... Would like a full refund today. Thankd

A: Dear customer, your glasses need to be designed, just for you can feel comfortable to wear ,don’t worry, we have sent it on the 5th April.And if the shipping time over 21 work days ,you can be refunded. Best wishes.

JudithFriel Time: 2017-04-08 20:48

Q: Hi...I'd like to order some glasses but can't figure out how to as I can't find where to upload my prescription and measurements. What am I missing here. You do take personal prescriptions, correct?...Judi Friel

A: dear customer,you can take a photo and email us your prescriptions.

FarrellJordan Time: 2017-04-08 06:10

Q: What are fashion glasses?

A: Dear customer,it is only spectacles frame.Best wishes

MoiraMackay Time: 2017-04-08 03:43

Q: can you amend my email address to hotmail.com please not my mistake Hotmail.ocm

A: Dear customer,we have changed your email. Best wishes

DianneDallison Time: 2017-04-08 02:52

Q: I've just discovered your website, and I'm so excited by the beautiful range of frames available! My prescription is very high though, it's -9.50 in one eye and -10 in the other! Would you still be able to supply glasses to this prescription, and would it cost me more?

A: Dear customer, yes, we can supply glasses to this prescription, and you can place an order to click the cost.Best wishes

Antoine Time: 2017-04-06 19:54

Q: Just wanted to know the status of my glasses shipping. My order is 2170319200105 and my tracking number is LM320729692CN. It's been 18 days I ordered my glasses and the shipping status is still not available.

A: Dear customer, we checked it for you, your package is fly to you on 21/3/2017, you know sometimes Logistics information is not updated, don’t worry, your package will coming to you soon, thanks for your understanding. Best wishes

Samantha Gill Time: 2017-04-06 18:32

Q: How can I track my glasses? And will they be delivered by the us postal service? Or a delivery needing a signature ?

A: Dear customer, your glasses need to be checked, just for you can feel comfortable to wear ,don’t worry, we will send it and email your tracking number,as soon as possible. Best wishes.

Danielle Delavergne Time: 2017-04-06 18:19

Q: My order is showing as shipped but i have not received any confirmation or tracking numbers. I paid for the fastest shipping possible and would lie to know when to expect my glasses to be here.

A: dear customer, your track number is : 1Z E83 77X 04 7013 2573, you can track it in https://www.ups.com/

ElizabethMaher Time: 2017-04-06 15:45

Q: I put two $5 pair of glasses into my cart but they show as $10 each. What am I doing wrong?

A: Dear customer,you can just buy a first glasses over $10, and then the second one in that area can be $5.Best wishes

MichelleJones Time: 2017-04-06 12:19

Q: My glasses are still sitting in China, according to the tracking number. I didn't pay for upgraded shipping, but the shipment originated March 23, and it is now April 6. 14 days... I am pretty sure I can row a boat faster to China, than my glasses will get here. I will return these if I cannot cancel.

A: Dear customer, we checked it, your package has been reached to Chicago, maybe local logistics information update slowly, I think you will got it soon, thanks for your understanding. Best wishes.

Mildred Time: 2017-04-06 12:12

Q: My glasses were sent out on March 21st and when I check the shipping it says status not available. Tracking number LM323472029CN.Order Number:2170315080346. Please advise. Thank you, Mildred Bond

A: dear customer,your package is on the way to the canada,2017-03-26 16:58 CNNKGD,China, International item has left originating country and is en route to Canada.

PeggySykes Time: 2017-04-06 10:30

Q: My prescription has so axis blank.

A: dear customer,you can send your prescription to our email.thank you.

TamalaHalton Time: 2017-04-06 08:52

Q: What date can I expect my glasses

A: Dear customer,we checked for you, your glasses with progressive lenses, it’s need to design and has been completed, And we have shipped out on 5/4/2017.thank you for your understanding. Best wishes

anthonytrower Time: 2017-04-05 18:36

Q: order id is 2170324060927, it shipped over a week ago but has been sitting in china at the same spot since that day, hasn't moved at all. Can you give me and update??

A: Dear customer, we checked it, the information didn’t update, wait a few days, thanks for your understanding. Best wishes

FionaErin Time: 2017-04-05 16:29

Q: Just following up on order, my tracking number is LW066653294CN it still says the order is in china 4 days later. Can you give me an update?

A: Dear customer, we checked it, Kingman information didn’t update, wait a few days, thanks for your understanding. Best wishes

DeniseWunder Time: 2017-04-05 16:24

Q: The tracking order number that was given to me does not work.I ordered my glasses and have paid for them over 3 weeks ago. I have never waited this long with other online companies. I need answers.

A: dear customer,your glasses need to design, just for your comfortable wear ,don’t worry,your glasses is 2017-04-03 15:43 Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

AllisonGill Time: 2017-04-05 16:22

Q: Hi, just wondering where my glasses are, it says that they have been in China for the past 3 weeks.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

ChristineThibeault Time: 2017-04-05 10:45

Q: Hi, I've ordered glasses 2017-03-14 and paid extra for express delivery, It's been shipped for almost 3 weeks now but it still not here even though it said express delivery in Canada 5 to 10 days.

A: Dear customer, your glasses need to design, just for your comfortable wear ,don’t worry, we will sent it as soon as possible when we finished. Best wishes.

RegineOuellet Time: 2017-04-04 18:29

Q: Hello I have an order of glasses send address which is the 950 of Montarville Boucherville J4B7P5 is not the right I would like to give you my new address I am Regine Ouellet 134 Rue Gabriel the Coteaux J7X0A2 Thank you

A: dear customer, don\'t worry, we checked and found that your address is right.

Sarah Atlee Time: 2017-04-04 18:00

Q: Hi. I just got my glasses in the mail, they look and feel great, but the axis is set to 0. My axis is not zero and I would not have put zero. There is no such number on prescription glasses. I cannot see out of these glasses. I would like a refund please.

A: dear customer, we make the standered axis,can you give us your right axis, we make a new one for you.

NancyNewhart Time: 2017-04-04 13:46

Q: uploaded a photo and its sideways

A: dear customer, can you give us a screenshot?

CANDISWILLIAMS Time: 2017-04-04 13:22

Q: Hello can u tell me the status of my order

A: dear customer, your order is in processing, we will sent it as soon as possible when we finshed.

ElmaTappa Time: 2017-04-04 04:59

Q: wheres my glasses tracking says still in China!!!

A: dear, your package has been in transit to kennedy airport in New York. :)

TamalaHalton Time: 2017-04-03 20:29

Q: Ok so it's a week later and I wanted to know when will my glasses ship. You've gotten paid still no glasses

A: Dear customer, your glasses need to design, don’t worry, we will sent it as soon as possible when we finshed.

Grace Day Time: 2017-04-03 18:20

Q: Im not sure what lense I need. I don't need a bifocal, nor do I need reading glasses. Im near sighted.

A: dear customer, you can choose Single Vision , Distance

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