Q: I received my order (# 2160524135053) 2 days ago. Pleased with fast service, the prescription is correct BUT the bifocals are 6 mms too high. I went to an optometrist and she said she can't adjust them, they would have to be remade.
I'm really disappointed, I like the glasses,I have been ordering my glasses online for several years, this is a first with your company. What should I do ?
Charlotte
A: We are very sorry for the troubles brought to you. We would remake the bifocal glasses free for you. In addition,please keep the frame 31674 as the present we make up the troubles for you.